Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lora Jean
She Sounds very young and has the energy of a young person. She walked me through everything even when I didn’t understand what I was doing on the computer because I’m old (LOl). She knows her job well and was Able to answer all my questions when I need answer. I preferred to talk with her because of her personality. Thank you Jill for being A joy to work with.
Susan Culman
It was a pleasure to work with Cody. He took such good care of us and was very organized. Can't wait to work with him again.
Andrew Davis
Jill was very friendly, helpful, and attentive throughout the whole process. I would recommend her to everyone!
Brandon Fox
Jill was absolutely fantastic throughout the whole process. She was prompt,
Tim Scanlon
My experience with Kyle was outstanding. He explained the entire process to me in a precise manner that was easy to understand.
Lori Policky
When we were notified that we may be able to lower our interest rate by refinancing, Shmel was the person who answered the return call from me. He was the most kind and helpful person on the other end as I had many questions and was guarded with information that I was willing to share, thinking that it might be too good to be true or a telemarketing scam. By his knowledge of our current ...When we were notified that we may be able to lower our interest rate by refinancing, Shmel was the person who answered the return call from me. He was the most kind and helpful person on the other end as I had many questions and was guarded with information that I was willing to share, thinking that it might be too good to be true or a telemarketing scam. By his knowledge of our current loan/account and willingness to change his question, I knew he was the real deal. Please know how much of an asset he is to your company. He has a dedication to every detail and calls to ensure that we are aware of the plans through the final refinancing signing. Thank you Shmuel!Read MoreRead Less
Lidia Camp
Orval was very efficient and knowledgeable about the mortgage process. He took great care of us along the way!
Ted Alexander
When it was all set and done what i originally hoped for was better than expected.Greg answered all the questions in a timely manner.I felt he was trustworthy through the whole refinance.I can definitely appreciate what he was to us through this.Thanks Greg
Georgia Niles
Thanks to Michael for helping us reduce our mortgage without adding years. He was so courteous and helpful. Great experience for us.
Patsy Rogers Real Estate Professional
I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days!

Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as...I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days!

Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as a Buyer's Agent, I work for my client--and this one came to me already approved with Rocket Mortgage, and Bianca as his banker. He was highly impressed with her professionalism, and Rocket Mortgage competitive rates. Bianca, my client, and I successfully closed 2 purchases within 3 months of each other.

I still prefer local lenders to online lenders, however, I readily refer Bianca (Rocket Mortgage) when a client suggests interest in checking out lenders online. Let me tell why--Bianca is responsive to her clients, including me, there is a whole team of professionals supporting her, and the ease of the client portal Rocket Mortgage provides.

My experience has been on time or early closings each time I have had the pleasure of working with Bianca.Read MoreRead Less