Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Stephen Lynch
Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and explained the Why!. The process started 3 Aug and by the 15th it was going like a ROCKET, Christian, the Underwriters, Appraisal start to finish less then 48 hours. Where things slowed down was the ...Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and explained the Why!. The process started 3 Aug and by the 15th it was going like a ROCKET, Christian, the Underwriters, Appraisal start to finish less then 48 hours. Where things slowed down was the PROCESSORS-They get 1 Star. We didn't close till 2 Oct. I understand they are Very busy with many many loans. But I felt like I was behind a Suburban at a McDonalds drive-in and they had a 17 meal order and the Processors won't tell them to move up so they could take my order for a soda. When you call or email you will get the Can answer. I am a patient person and wish the Processors would be more upfront that their taskings will take 45 days alone. That's where everyone's frustration comes from. It would behoove Rocket Mortgage and Rocket Mortgage to fix the communication at the Processing point of the loan. They would have Happier clients. Christian had no control of this and did a Outstanding job. I would Highly recommend him as your Mortgage Banker.Read MoreRead Less
Katy Kirby
Refinancing or buying a new home is such a daunting venture and we couldn’t have done it without Brent. To say that Brent was wonderful to work with is an understatement. He assisted and guided us through the entire process and was quick to reply even after we were approved. I know how hard he worked to get us an approval and he made it stress free and dare I say easy!
Carla Schreckengost
Working with Brent made the process easy and seamless. Thank you.
Leyanis Pena
Pedro fue muy atento siempre respondía mis dudas súper rápido la verdad que refinanciar con el no se me hizo estresante se los recomiendo.
Livy Anikwe
The drive was positive and prompt.
Deborah Robinson
Michael, your professional approach allowed me to complete the initial steps for the completion of my refinance needs. Thanks much for your efforts.

Deborah Robinson
John Turner
Michael was very informative and personable. Had the best interests of the client in mind during the whole process.
Mark Melvin
I have bought 4 homes using Rocket Mortgage across almost 25 years with moves to different places. Zac has made me appreciate Rocket Mortgage even more. He is insightful, informed, ethical, and brought new things to my attention even though I felt well informed from past purchase, and he clearly showed dedication to finding the best alternatives. I myself am in upper management of a global finance...I have bought 4 homes using Rocket Mortgage across almost 25 years with moves to different places. Zac has made me appreciate Rocket Mortgage even more. He is insightful, informed, ethical, and brought new things to my attention even though I felt well informed from past purchase, and he clearly showed dedication to finding the best alternatives. I myself am in upper management of a global finance firm, and I’d happily have him as a team member working with me. .Read MoreRead Less
Cassy Gilliam
Eric was very helpful researching the best possible opportunity for our refinancing. Walked us through all of the steps and answered all our questions. He was a pleasure to work with.
Kreuzman Farms
Very knowledgeable, pleasant and excellent communication. Followed up with me every time he said he would. Helped me to raise my credit score to the next level. I would highly recommend working with Roberto!