Sarah helped make a decision that I was having a hard time doing. We needed to refinance for sometime but just hated all the paperwork and such. Sarah made it so easy and quick.
Brian Foley
Brian Foley
551
Darr was professional, knowledgeable & straightforward thru the entire process. He was responsive and provided great info on the process & requirements that made it easier to complete the refinance in a timely manner.
Lonnie Lemmons
Lonnie Lemmons
541
Jessica was helpful, and alway got back to me in a timely manner
Rowena Cherry
Rowena Cherry
551
Laura was very helpful. We were told that we did not qualify after completing the online app. She worked with us and found a solution.
Joseph Obi
Joseph Obi
551
Bob is an outstanding customer oriented individual. He was always available to talk throughout the process. He 's patient and willing to breakdown answers to your questions He's awesome.
Dave Price
Dave Price
551
Zia guided us through the checklist very patiently. Steady contact kept us on schedule
Tim Clark
Tim Clark
551
AJ was awesome. I really liked him. He was calm, and patient. Answered questions, and made the process simple. He was kind enough to call and congratulate me when we scheduled closing. He seemed to genuinely care, and was personable. Also was knowledgeable about what was best for me and my family. Thank you AJ.
Fred Lyman
Fred Lyman
551
Rockey is a tremendous asset to Rocket Mortgage. He is smart, resourceful and personable. He made the entire process easy and stress free. He did such a great job I had my daughter apply for a refinance through him; that’s how much I thought of him. I wish I had another house
William Blankenship
William Blankenship
551
Sam is a SUPERSTAR! He made himself available night and day, from the beginning of the refi process all the way up to the end. When wait times were excessively long, I could reach Sam and we would have my question, concern, or issue handled in a matter of moments. Sam is extremely knowledgeable and made the refi process super easy! 5 stars is probably not enough...can I add about 5 more? ...Sam is a SUPERSTAR! He made himself available night and day, from the beginning of the refi process all the way up to the end. When wait times were excessively long, I could reach Sam and we would have my question, concern, or issue handled in a matter of moments. Sam is extremely knowledgeable and made the refi process super easy! 5 stars is probably not enough...can I add about 5 more? **********Read MoreRead Less
Hanny Barada
Hanny Barada
551
Hass was Godsent!! His teaching style kept things light while still very educational. I instantly felt like we grew up together, which for me, helped ease my initial concerns. His ability to use real life scenarios to clarify often confusing subject matter is definitely one of his strongest attributes, taking things out of a text book and bringing them to life. Thank you.
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