Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Scarlett Melton
Alan was extremely knowledgeable and helpful throughout the process. He always answered our questions promptly and made the whole process very easy
Xavier Luciani
Sarah has been extremely helpful and available to answer any question I have had during the entire underwriting process. She is precise and rigorous in her approach and her professionalism was key for a very smooth closing process. I highly recommend her to any new or experienced buyer!
Kervin Nicholas
Matt is simply the best!
Balazs Sipos
Michael was great to manage my mortgage. He was quick, professional, and very helpful. Highly recommended for mortgage applicants. Thank you!
Lacey Sellers
Ryan was easy to work with. His positive outlook and communication were top-notch. I highly recommend using him for a seamless transaction. Excellent service!
Jake Shuttlesworth
Dean was very responsive and diligent in helping me get my mortgage approved in a timely manner. 5 stars!
Jordan Brooks
Jason was amazing! He went above and beyond to ensure my first home buying experience went as smooth as possible. I really appreciated how professional, quick to respond and how kind he was every step of the way. I felt very well taken care of and I would highly recommend Jason to anybody in need of a banker that put his clients first.
Joseph Denman
John was helpful & understanding with his assistance. He was also very prompt & professional.
Brad Kaufman
Getting a loan was just not going to happen but Brook made it happen she did everything she could to help us. When ur bank fails u u can count on Brook and her team to get it done. She was clear about how to do everything we need too. Thank u so much Brook u and ur team are wonderful
Judy R
Worst experience I ever had, he kept trying to push a interest only loan on me, I asked him twice for figures on conventional loan and he never gave it to me said this was best loan for me, well I contacted his boss and he said that type of loan was not the right one so we said we didnt want him handling our loan after that.
Cadin Augustine
Reply from Cadin Augustine:

Dear Judy,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you ...Dear Judy,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.

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