Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Patrick Ashman
Gerald was very helpful and kind answered every question I ask he told me everything I needed to know and more. Very good man to work with. I enjoyed working with him
Jeri Hartman
This young man assisted us in the refinance of our home and made the process pain free. Was not looking forward to it but James made it easy. Thank you for all of your help!
Jeremy Williams
great work, timely, and every question was answered quickly
Eric Norman
Jon did a great job setting up my refinance. Jon worked quickly to get me the interest rate and term I was looking for and was quick to respond to all of my questions. All and all this refinance was a very easy process that saved me years off my loan and a significant amount of money.
Troy Otte
Steven helped to resolve an issue late in the loan process to help us close on our house with everything tying out financially.
Benjamin James
I was recommended to Christian by someone who recently refinanced their mortgage. They had nothing but positive things to say about their experience with Christian and Rocket Mortgage Mortgage. So I figured that I would give them a try and if they did not meet my expectation, I would keep looking. Needless to say, they meet and exceeded my expectations. Great customer service and service in ...I was recommended to Christian by someone who recently refinanced their mortgage. They had nothing but positive things to say about their experience with Christian and Rocket Mortgage Mortgage. So I figured that I would give them a try and if they did not meet my expectation, I would keep looking. Needless to say, they meet and exceeded my expectations. Great customer service and service in general.Read MoreRead Less
Laure Taylor
Martez did a wonderful job for us. He obtained the interest rate we wanted and made the process easy for us. We are very glad we got to work with him. Thank you, Martez!
Chris Richey
We have worked with Greg through our last 2 loan refi's. He has been nothing less than stellar! Professional, knowledgeable , alway returned calls and always was able to help with whatever we needed. Thank you Greg!
John Christensen
Like pulling teeth to get stuff done. Either he was on vacation or busy helping clients with higher amount loans. They changed the interest rate and gave themselves a huge raise by charging an exorbitant loan charge.
Tito Sanchez
Reply from Tito Sanchez:

Dear John,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear John,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Jan Thorson
Mason made the whole process easy. He answered all of our questions and kept us informed throughout the process.