Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Marsha Brunswick
Great experience working with Ryan! He was patient, professional, and incredibly helpful throughout the entire mortgage process. Ryan took the time to explain each step clearly, answered all of our questions, and made sure we understood our options before moving forward. He was responsive, supportive, and always willing to help whenever we needed guidance. His attention to detail and commitment to...Great experience working with Ryan! He was patient, professional, and incredibly helpful throughout the entire mortgage process. Ryan took the time to explain each step clearly, answered all of our questions, and made sure we understood our options before moving forward. He was responsive, supportive, and always willing to help whenever we needed guidance. His attention to detail and commitment to making the process as smooth as possible made a stressful experience feel much easier. We truly appreciated how much he cared about helping us reach our goals and would highly recommend Ryan to anyone looking for a knowledgeable and dependable mortgage professional.Read MoreRead Less
catherine kirksey
This man does his job well. He had the answer for every question I had. Highly recommended.
Claudia Franklin
Jacob was one of the best we have worked with on closing a home. He was quick to respond and extremely productive. We needed to move quick and he had everything done quicker than we could have hoped. I would highly recommend him for home buying.
Angela Battista
Alex was great and his assistance made this a quick and easy process. From start to finish 3 weeks
Rebecca Stanford
Marcus listen to my concerns and needs and helped me find exactly what I was looking for. He is very kind and patient, never pushy. When you work with Marcus you will feel like your working with a friend who just so happens to be a Mortgage expert.
chase truby
Seemed very knowledgeable. When we talked to him, ignored, are concerns about the loan amount not covering the full amount requested. Explain that we did not have the full information and they were pulling the most accurate. This turned out to be very inaccurate on their part. The loan amount was very wrong. An ultimately. in the end, our concerns were ignored and the loan amount was incorrect.
James Doherty
Reply from James Doherty:

Thank you for sharing your feedback. I sincerely apologize for the frustration and disappointment you experienced throughout the loan process. I understand how important it is to have accurate loan information and to feel that your concerns are heard and addressed.

I will use your feedback as an opportunity to improve the service I provide to my clients.

Redempta Bekah
Victoria was very kind and patient during the process of refinancing. She made an otherwise overwhelming process manageable. She is excellent!
Michele Natale Soltero
My experience with Zia was wonderful. He was fun and very knowledgeable. Loved working with him and would do it again.
Bob Busey
Absolutely great from start to finish!! A pleasure to do business with!
Thank you
Lauren Joy
From the minute I spoke with Rodi he understood my time crunch and assured me that everything was expedited. He communicated with me every step of the way, if I had a question via text, phone, or email he responded quickly and answered throughly! I would recommend Rodi and Rocket Mortgage 1000 times over!!