Mike was great to work with on our Refi. He was informative and quick to respond.
Marnie Jackson
Marnie Jackson
551
Kind, helpful, and responsive.
Melodee Zamudio
Melodee Zamudio
551
Nick was my 'first point of contact' when applying for my Rocket Mortgage/Rocket refinance of our residence. He did a very good job of explaining the process, the terms that would be offered and the fact that, due to the pandemic and the quarantining, there could be significant delays during the process. That was the case. We exceeded the original lock period, but Rocket Mortgage/Rocket ...Nick was my 'first point of contact' when applying for my Rocket Mortgage/Rocket refinance of our residence. He did a very good job of explaining the process, the terms that would be offered and the fact that, due to the pandemic and the quarantining, there could be significant delays during the process. That was the case. We exceeded the original lock period, but Rocket Mortgage/Rocket extended the original lock-in terms. Nick was always very polite and thorough in his explanations.Read MoreRead Less
Mike Gricko
Mike Gricko
551
GREAT EMPLOYEE!! Jo was very helpful and understanding. We were first time buyers and knew basically nothing starting off. Jo helped us understand everything we needed to go through and didn’t mind explaining any questions or concerns. Jo also was very good at responding to emails/calls. I would say he was definitely the best person we had contact with while dealing with the whole process. Their ...GREAT EMPLOYEE!! Jo was very helpful and understanding. We were first time buyers and knew basically nothing starting off. Jo helped us understand everything we needed to go through and didn’t mind explaining any questions or concerns. Jo also was very good at responding to emails/calls. I would say he was definitely the best person we had contact with while dealing with the whole process. Their was a time we hadn’t spoke for a little while since we couldn’t look at houses due to Covid. Jo reached out to see how we were doing with everything and wanted to make sure we didn’t need his assistance, that phone call made me feel like I was in the right hands and he was the person I wanted.Read MoreRead Less
Jim Hoehn
Jim Hoehn
551
The initial call from David put me at ease about refinancing. His answers were clear and he described what turned out to be a fairly speedy and straightforward process. I did have a few questions later which were answered promptly by David and the other Rocket Mortgage staff. This was a great experience due in a large part to David. Jim Hoehn
Thomas Alvaro
Thomas Alvaro
551
Steven helped us through the process, kept us informed and made sure all went well. Which it did!
Brian Duke
Brian Duke
551
Sam gave us a great experience and I learned to trust him as he always gave us the truth and was responsive to our questions. We got the loan we were looking for and Sam made that happen
Emmanuel Klonaris
Emmanuel Klonaris
551
Very helpful. Answered all my questions and concerns.
Peter Quaglia
Peter Quaglia
551
Nicholas is courteous professional responsive, and has a can do attitude that made my refi as painless as it can possibly be. I wouldn’t hesitate to recommend him to any family or friends. A+++
Derrick Bray
Derrick Bray
551
Mike was exceptional to work with! He made everything easy and timely. If I needed anything he was able to help.
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