Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Annemarie Minton
Kevin tried to deceive me by telling me one interest rate and then when I read the contract the next morning he added points costing almost $4000 to get that interest rate. Then he got loud and defensive spewing out things like "everyone wants a better rate", "if my loan was 500k I'd get a better rate" "no one else can close this loan in 2 weeks" I felt like he was trying to brow beat me into ...Kevin tried to deceive me by telling me one interest rate and then when I read the contract the next morning he added points costing almost $4000 to get that interest rate. Then he got loud and defensive spewing out things like "everyone wants a better rate", "if my loan was 500k I'd get a better rate" "no one else can close this loan in 2 weeks" I felt like he was trying to brow beat me into accepting this unethical trickery. I have excellent credit,long job history,great income and almost 50% down and this is how he treated me. Beware!Read MoreRead Less
Kevin Bell
Reply from Kevin Bell:

Dear Annemarie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for...Dear Annemarie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Larry Welch
We had a little trouble with the VA and their unreasonable requirements. Amy helped us at every step along the way. She was always available and helpful.
Carlie Manecke
JB was absolutely wonderful to work with! He helped us get into our dream home. He was very easy to contact and available to answer any and all questions we had throughout the process. He met with my husband and I both in person and over the phone to help make our home buying journey as easy and stress free as possible. Thank you JB!
Clinton Borders
Justin was absolutely AMAZING to work with! From start to finish, he went above and beyond for our family and truly fought hard to get our loan closed. The process wasn’t always easy, but Justin never gave up on us — he stayed in constant communication, answered every question, and made sure we understood each step along the way. His dedication, professionalism, and determination made all the ...Justin was absolutely AMAZING to work with! From start to finish, he went above and beyond for our family and truly fought hard to get our loan closed. The process wasn’t always easy, but Justin never gave up on us — he stayed in constant communication, answered every question, and made sure we understood each step along the way. His dedication, professionalism, and determination made all the difference. Because of Justin, we are now proud homeowners. We are forever grateful and highly recommend him to anyone looking for a loan officer who truly cares!Read MoreRead Less
Anthony LaVecchio
JB helped my wife and I get into our first home! He made the process easy and was always available if we had any questions. JB genuinely cared and made sure we knew what was going on every step of the way.
Christine Courtney
Laura made the procedure easy and was very helpful Thank you
gabriel acosta
Es muy sincero. Excelentes consejos. Amable educado atento.
Stan Zider
Paula was very professional and knowledgeable. We would definitely work with her again!
Jocelyn GC
I checked on my options and found Brett to be very professional, personable and easy to work with. The whole process went quickly and easily
Duchy Robinson
Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process feel smooth and manageable. I truly appreciate his professionalism and would highly recommend him.
⭐ Detailed & Impactful
Kyle Lis assisted me with my equity loan, and I couldn’t be more satisfied with ...Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process feel smooth and manageable. I truly appreciate his professionalism and would highly recommend him.
⭐ Detailed & Impactful
Kyle Lis assisted me with my equity loan, and I couldn’t be more satisfied with the experience. From the beginning, he was patient, transparent, and highly knowledgeable. He walked me through my options, explained the terms clearly, and made sure I felt confident in every decision.
Kyle was responsive to questions and kept me informed throughout the entire process. Thanks to his guidance, everything moved smoothly and efficiently. I highly recommend Kyle to anyone looking for someone trustworthy and professional to handle their financing needs.Read MoreRead Less