Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Donna Fernandez Patora
Mary was extremely helpful and patient with us during this process. She is very knowledgeable, professional, and she has a great sense of humor. She knows how to solve problems and keep things moving until the process is finished. I think she should be promoted, but I would miss her phone skills. I would highly recommend her to everyone.
Jamie Knichel
Was very easy to work with. Answered any questions or concerns for us at anytime. I would recommend him and Rocket Mortgage to anyone wanting to buy or refinance a home.
Sherri Cannon
Cole was very responsive during the process. And, did an excellent job of communicating and informing me if any items were required throughout the process of refinancing.
Phillip Godorov
Sonia was so very easy to work with. She absolutely made the entire refinance experience much more pleasant. My favorite part about working with Sonia was her responsiveness to all of my questions. When she didn't have an immediate answer ... she did her research and called me back with an answer. It sounds simple, but that kind of service is getting harder to find.
Jeffrey Turcotte
Very knowledgeable and efficient, great communication, stayed on top of thing to keep them moving along, and very pleasant.
Angel GK
Tom was very helpful and efficient in processing my refinance.
Tyrone Kelley
Nick provided awesome service during my refi experience. He was extremely informative and prompt in communications, and set the bar on what five star customer service should be. Many thanks to Nick and team for a wonderful and successful experience!
Twyla Christensen Trabert
We want to thank Ali for HELP and PATIENCE with me due to lack of computer knowledge he walked me through everything and the process was completed in just over 3 weeks...AMAZING Ali did a great job and i thank him and Rocket Mortgage for such great assistance!!!
Cjm Saladino
DeAnna is a consummate professional who I would recommend to friends and family without hesitation! She was patient, extremely knowledgeable, and most importantly - responsive! She maintained fluid communication with me the entire process, even responding to e-mails/phone calls beyond normal working hours. Given our time differences, this was a pleasant attribute to her already superb customer ...DeAnna is a consummate professional who I would recommend to friends and family without hesitation! She was patient, extremely knowledgeable, and most importantly - responsive! She maintained fluid communication with me the entire process, even responding to e-mails/phone calls beyond normal working hours. Given our time differences, this was a pleasant attribute to her already superb customer service principles! A 5-Star rating for a top-shelf expert of Rocket Mortgage.Read MoreRead Less
Joe Santos
It was very pleasant working with James Easley. He is a complete professional and very helpful in every step we need to take during our refinance process.