Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dennis Martin
Giovanna started out great. She was warm, friendly and very helpful.
However, that quickly changed once she had the information she wanted. Despite several calls, emails and texts to her, she never responded to any of them. I would not want to do business with her again.
Giovanna Milano
Reply from Giovanna Milano:

“Dear Dennis,

Thank you for taking the time to leave this review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take out integrity very seriously. I am sorry if there was an opportunity where I could have made myself ...“Dear Dennis,

Thank you for taking the time to leave this review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take out integrity very seriously. I am sorry if there was an opportunity where I could have made myself more available for you. It is always my top priority to respond to my clients in a timely manner. Please let me know if there is anything I can do for you in the future. It would be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Randy Koziatek
Nothing but 5 stars for Kyle. From A-Z he made the process simple. He was always available to answer my questions no matter what time it was. Will recommend him and Rocket to all my friends and family.
rachelle powell
Everything went smooth on my refi ……LaMonica was very helpful and always answered any question I had quickly 😊
Stacey Cross
I had the best experience ever with Kent and his team. As a Real Estate broker, I have had countless experiences dealing with mortgage brokers. His patience and creative ideas for financing my new home purchase showed professionalism, and his communication and efficiency were beyond compare. Well done Kent and team! Yay Rocket Mortgage!
Kaiden Norman
Great to work with very knowledgeable and responsive overall great experience.
Jimmy
Great to work with and very knowledgeable!
Joe Carlile
Kailee was very responsive and knowledgeable. Kailee took the time to answer all my questions and was very thorough making every thing clear. I highly recommend Kailee to support you with you lending needs. Kailee was also very kind and pleasant to talk to.
Tracy Kirk
Ray was absolutely wonderful to work with! She explored several options with us, answered multiple questions for us, and always responded to emails quickly. I am so grateful that she was the person helping us through this process!
Michelle Booth
We recently applied for a home improvement loan with Devin, and the entire process was quick, smooth, and stress-free from start to finish. Devin was professional, knowledgeable, and always available to answer our questions along the way. He made everything easy to understand and kept the process moving efficiently. We truly appreciated his communication and attention to detail. Highly recommend ...We recently applied for a home improvement loan with Devin, and the entire process was quick, smooth, and stress-free from start to finish. Devin was professional, knowledgeable, and always available to answer our questions along the way. He made everything easy to understand and kept the process moving efficiently. We truly appreciated his communication and attention to detail. Highly recommend working with Devin if you are looking for a seamless lending experience!Read MoreRead Less
Jay Wilfong
Adam was highly professional and in my case showed an extreme amount of patience throughout the process. Great job Adam!