Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Harry Featherstone
In over 55 years I have never had a better experience in arranging for a home loan. David was responsive, thorough, and supportive during the entire process. All questions were answered, along with thoughtful recommendations being provided along the way. David, and HIS TEAM, took care of everything, even though we were faced with an extremely tight timeframe. GREAT JOB!!!
rattan mirchandani
Kyle is very knowledgeable and explains things very well. My next mortgage refinance which is coming up soon ( also thru Schwab) I will request that Kyle handle that too.
Charles Fielding
Gordon was a big assist with our mortgage needs. He is very knowledgeable and offers clear and concise advice. I would recommend him to anyone embarking on a mortgage application.
Cassie Peterpaul
Josh is fantastic! He has each client’s best interest at heart and explores every avenue available to ensure they’re getting the very best package. He is knowledgeable, kind, and a wonderful ally!
Beverly Downell
Joseph was GREAT!! He answered the phone every time I called with questions. He walked us through the process step by step. We are very pleased with the great customer service we received. Thank you Joseph for all your help.
Amber Reynolds
It was a pleasure to work with Devin any question I had he was right on it with a message right back to me. Any worry I had he rested, assure that everything’s gonna work out in my favor. I’ve been with Rocket Mortgage before and I’m with them now and I will continue to spread the word about how good they have been to me
Gary Williams
Aaron was a great help. The problem I had was with most everything else. The entire process was way too long after I was verified to get the loan. Part was my fault with errors in my title, but the time going between departments and multiple people in each was exhausting. I will NEVER do this again with Rocket.
Aaron Fecay
Reply from Aaron Fecay:

Dear Gary,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the ...Dear Gary,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Sihang Jiang
Alex did a wonderful job when helping us get a fixed rate mortgage loan. He is professional and patient. Definitely would recommend!
Tonya dpd
Matthew is absolutely positively so personable so helpful and made what is probably a nerve-racking experience so pleasant because of his knowledge, demeanor and professionalism
Paul Hunt
Blaine made the whole process flawless and super fast ! We appreciate the way everything was handled so professionally from start to finish .