Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Zacary Williams
Christian Porter was Very helpful and made the process super smooth and understandable for me as a first rime home buyer
Ed F
A very, very good experience. I would like to thank her personally for the great work she did, but Detroit is a long way from home.
Laquinton Terry
Lawrence was the best I recommend him to anybody who needs help and he will certainly do his best to accommodate I am very thankful for him
Andree Buckley
Cas is an outstanding mortgage professional! Thoughtful, smart, and empathetic. Worked with me closely to get me the best deal possible in this tough market. I would highly recommend him to any one seeking aa awesome experience from start to finish. PS: Seems like a really nice guy, too. :)
Jerry Orr
Shaun is as good as it gets when it comes to assisting and caring about his loan applicants and their individual needs. He is knowledgeable and possesses people skills.
Rocket should be very proud he works for you and not the competition.
Give him a raise!!
Susan Adamson
Brent assisted my buyer with securing a home loan. His communication and attention to detail ensured this transaction ran smoothly. Thanks again, Brent.
Tamara Bolden
Ryan was amazing. Very professional and knowledgeable. Answered all of my many questions. Made the process less anxiety ridden. Highly recommended 👌
Terry Huber
Jordan Stevens was great to work with. He is professional and quick to respond to any requests I gave him. He was easy to work with when I needed an updated pre-approval letter when I made an offer on a house. Highly recommend working with Jordan.
Alyssa Caves
In all of my home loan acquisition experiences, Mike was likely the easiest agent I've ever worked with. He made himself available after hours, including weekends to answer questions and was courteous and knowledgeable. My only complaint were the constant delays (which, in reading other reviews, seems to be a common occurrence). My loan got stuck in Title twice, due to what I can only assume was ...In all of my home loan acquisition experiences, Mike was likely the easiest agent I've ever worked with. He made himself available after hours, including weekends to answer questions and was courteous and knowledgeable. My only complaint were the constant delays (which, in reading other reviews, seems to be a common occurrence). My loan got stuck in Title twice, due to what I can only assume was miscommunication. Rocket was unable to place the mortgage in my trust, as originally planned, due to missing one piece of documentation - as soon as I learned of this, I chose to proceed without trust affiliation on the loan. Doesn't sound like this was communicated to title - after daily phone calls (for weeks!!) to Rocket Closing Team, the issue was resolved, and I received my preliminary Closing Docs which contained incorrect debt payoff information. I made Mike aware of this issue as soon as I saw this (and also Rocket said I was able to update once Final Closing Docs were available - not the case), and unfortunately the correction wasn't able to be made in time for my scheduled closing date, and was forced to postpone minutes before my appointment time (Thursday 5/7). I was thankfully able to reschedule to Monday the 11th immediately on the phone with Mike & the Closing Team....Come Monday, I checked the protal, and my loan was back in Title's hands, the notary didn't show up for signing (with no warning), and I didn't end up signing until 5/14. Start to finish, over a month long process. We are currently in the throws of a major addition on our home, and having my money tied up caused building setbacks and undue financial stress between my spouse and I. I honestly don't think Mike was responsible for much of the delay, and I was grateful that he was understanding and helped me push things to close, even if we had to jump through hoops. I would gladly work with Mike in the future.Read MoreRead Less
Ginnybug McDowney
Cameron did what I thought would not be possible right now, I now own my home and he made it affordable and a very smooth process. The whole team was wonderful.