Justin was always very responsive and professional.
TwinBrooks Townhomes
TwinBrooks Townhomes
551
Guillaume listened initially to my concerns before assuming what I wanted out of this refinance process. He answered my questions, only did one (1) inquiry into my credit reports. Plus all of our communications were performed via text or email which was my main preference. In addition, he didn't have to make multiple requests for the same information which enabled me to get this refinance ...Guillaume listened initially to my concerns before assuming what I wanted out of this refinance process. He answered my questions, only did one (1) inquiry into my credit reports. Plus all of our communications were performed via text or email which was my main preference. In addition, he didn't have to make multiple requests for the same information which enabled me to get this refinance process complete in an expedited manner.
Brandon was extremely professional and honest through out the entire process. Anytime I had a question, he responded within minutes with actionable information that made perfect sense. I am not an easy customer by any definition and admit that I can be very demanding. Brandon handled every interaction with sincere patience and professionalism. He is a big part of the reason I chose Rocket Mortgage...Brandon was extremely professional and honest through out the entire process. Anytime I had a question, he responded within minutes with actionable information that made perfect sense. I am not an easy customer by any definition and admit that I can be very demanding. Brandon handled every interaction with sincere patience and professionalism. He is a big part of the reason I chose Rocket Mortgage to complete my refinance. A++Read MoreRead Less
James Provizzi
James Provizzi
551
Kristin was very helpful with answering all the questions during my refinancing of my home loan. She was very helpful and quick to respond when any questions or issues that came up. Over all Kristin made the whole process very easy and less stressful. I highly recommend her for doing any type of mortgage loan you need.
David Butler
David Butler
551
This was a great transaction! Nice easy process for a refinance. I will recommend Cole to everyone I can. Thanks
Jon Leaman
Jon Leaman
551
Great communication through the entire process, always available for questions or help with the paperwork.
Julie Novak
Julie Novak
551
Working with Richard made the whole process a breeze! He was informative every step of the way and very responsive when we had questions. We highly recommend working with Richard for all your home financing needs!
Armando Marin
Armando Marin
551
Kevin was very attentive to my needs. He made himself readily available to answer any questions I had about the loan process. The loan process was very easy to understand and Kevin took care of all our needs in a very professional way!
Todd Breeding
Todd Breeding
551
Very helpful, always returned my phone calls.
Neal Norton
Neal Norton
551
Matt was/is very professional! There were a few unusual circumstances that Matt helped me maneuver thru to make this happen. Every call/email was returned promptly. There were no questions that went unanswered and I had plenty :-) Matt has helped several people that I know and they all feel the same way. Great guy!
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