Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kuuipo-dj Santana
AJ was a great help with my refinance. He answered my questions professionally and responded quickly to my calls and emails. He made sure that I was informed of any delays or changes that had to be made throughout this process. I definitely would work with him again in the future.
Vincent Rafferty
Mike is very easy to work with. He made things easier than I imagined possible and spent the time to make sure I was getting the right refi to meet my current needs and future goals.
Christine Sims
I feel after he got the initi 500 dollars from me it was hard to get hold of him or get call back
Mike Chokr
Reply from Mike Chokr:

Dear Christine,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Christine,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

KC Guenther
Very responsive and always followed up on my que
Evelyn del Rosario
We started with Jennifer helping me with the process through the Internet. In a short time I was able to do my application! And for the rest of the time she was tireless in answering my questions and especially in following up with all the requirements. She sure is a great asset of the company!!! Kudos to Jennifer!!!
Rick Laurent
Beginning the refi pre-covid, and being delayed by it due to a month long layoff, Alex kept in touch just the right amount (not too much, but perfectly responsive and timely). We finally got it done after a few weeks of re-employment. Everything went very smoothly! And timely, considering the circumstances.

Rick L
Golden Valley, MN
Linda Reese
Scott made this an easy and fast process.
Mark McMahon
Michael was fantastic to work with. He was very knowledgeable, professional and made buying our dream home a breeze.
David Dunbar
Helped work me through the on line process in a very efficient helpful way
Huey Jackson
Responded and answered all my questions and made sure every concern I had was taken care of immediately.