Jeremy was helpful and showed me how I could save money and shorten the life of my loan. Thank you!
Louise Bogart
Louise Bogart
551
Knowledge and very helpful in guiding me through the steps. Made the process very easy
Jess Lupo
Jess Lupo
551
The process to refinance my mortgage with Rocket Mortgage and with Jason Ellis specifically could not have been any easier. Not only did I get a fantastic rate, I did everything from the comfort of my home and all through the mobile app! I highly recommend Jason to anyone looking to refinance.
Johanna Cortes
Johanna Cortes
551
Outstanding customer service she kept us informed and answered all questions in a timely matter. Excellent customer service skills will love to work with Brittany again.
Carol Gazunis
Carol Gazunis
551
Thank you, you answered all of our questions and made the entire process very easy!
Michael Post
Michael Post
551
Doug is the ultimate professional and has gone above and beyond in his efforts to resolve any issues that arose during the refinance process. He returned emails and phone messages in a timely fashion Not an easy task during these difficult times. I will for sure recommend Doug and Rocket Mortgage to any family, friends, or acquaintances that are seeking a mortgage or a refi.
Margaret Nowling
Margaret Nowling
551
Rashid was respectful, pleasant, knowledgeable, efficient. He answered all my questions. He called me back within 2 minutes when I called him with more questions. He’s a good one. Hang onto him!
Cley Saunders
Cley Saunders
551
Lisa was amazing! She guided my husband and me through our first home purchase. She responded quickly and always followed up.
Linda Crimin
Linda Crimin
531
Bill helped us along with the process. I did have one problem which live and learn.
Reply from Bill Ballard:
Dear Linda,
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made this process better for you. It is always my priority to provide the best client experience for my clients. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.
Emre Armagan
Emre Armagan
551
David did a great job helping me refinance my mortgage, overall the process went really smooth. No complains at all.
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