Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Raymond Rivera
Jessica was phenomenal. I wasn’t sure if 8 could make a home happen and she was able to put everything together for me. Great job!
Y Arm
Mark was the utmost professional! He was honest, knowledgeable, friendly, helpful, efficient and very responsive. He made the whole mortgage process seamless, especially for me as a Veteran! Thank you, Mark! Job well done!!
Sanjiv Shah
Chris was exceptional throughout our mortgage process and truly differentiated himself through his responsiveness, professionalism, and steady guidance from start to finish. Purchasing a home can be stressful and time-sensitive, but Chris consistently moved quickly, communicated clearly, and helped us navigate each step with confidence.

What stood out most was his patience and willingness to ...Chris was exceptional throughout our mortgage process and truly differentiated himself through his responsiveness, professionalism, and steady guidance from start to finish. Purchasing a home can be stressful and time-sensitive, but Chris consistently moved quickly, communicated clearly, and helped us navigate each step with confidence.

What stood out most was his patience and willingness to thoroughly explain options, answer questions, and provide thoughtful guidance without pressure. He remained highly engaged throughout the process and made himself available whenever important decisions needed to be made. His ability to balance speed with attention to detail gave us a strong sense of trust during a major financial decision.

I also appreciated how well he coordinated across teams to help keep everything moving efficiently toward closing. The overall experience with Rocket Mortgage was smooth and organized, and Chris played a major role in making that happen.

I would absolutely recommend Chris to anyone looking for a lender who is knowledgeable, responsive, patient, and genuinely invested in helping clients succeed through the mortgage process.Read MoreRead Less
Barbara Grady
The Home Loan Expert, Kassem Hamam, is a professional and an affable Person. I was hesitant about a second mortgage until Kassem explained to me the loan process step by step. I spoke to him many times because I was not comfortable having a second mortgage, but Kassem assured me that he was treating me like his mother, so I trusted him. When I phoned him with questions his response was prompt ...The Home Loan Expert, Kassem Hamam, is a professional and an affable Person. I was hesitant about a second mortgage until Kassem explained to me the loan process step by step. I spoke to him many times because I was not comfortable having a second mortgage, but Kassem assured me that he was treating me like his mother, so I trusted him. When I phoned him with questions his response was prompt and he answered all my questions. If all person that works at Rocket Mortgage are as proficient as Kassem Hamam, the company have an excellent work force. Thus far, I have no complaints.Read MoreRead Less
Vicky Taylor
Excellent at his work. Goes the extra miles for you. Was very prompt and efficient with all the call backs.Has a very pleasant personality making you feel relaxed.
Megan Shields
Merribeth was amazingly supportive, knowledgeable, and made the process so easy! She calmed any nerves we had, and helped us feel confident and excited the whole way. Anyone would be lucky to have her in your corner.
Michael Baines
This was a very smooth process. Brian was excellent and a very pleasant experience. Thanks again for all your help.
Andrew Shin
Very attentive and proactive regarding documentation! 10/10 recommend!
Regina Berrish
Patient, knowledgeable, professional, kind and was the solo reason for making this happen!! From the first call to my last signature on the documents, Johnnie was there to answer all questions. I will highly recommend Rocket Mortgage to anyone seeking any type of financing for home ownership. Thank you , John. ⭐️⭐️⭐️⭐️⭐️
Deb Jeff Schulz
Our interaction with Brett began with an online Rocket Chat. His responses were so quick and to the point, we were sure he was a bot. When we switched over to speaking on the phone (our preferred method of communication) we found out he was human. That made things so much nicer!

He was still quick with answers, AND he was friendly. With years of experience, he knows what he's doing. We had lots...Our interaction with Brett began with an online Rocket Chat. His responses were so quick and to the point, we were sure he was a bot. When we switched over to speaking on the phone (our preferred method of communication) we found out he was human. That made things so much nicer!

He was still quick with answers, AND he was friendly. With years of experience, he knows what he's doing. We had lots of questions. He was patient and explained things well.

The whole process went smoothly and by the time we were finished, it felt like an old friend had helped us out with our loan. And getting that done will save us so much money! We will be thankful for his help for a long time to come.Read MoreRead Less