Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

pete pierson
Mike helped make the process of refinancing a breeze. I was extremely happy with the outcome.
Martin Wileman
Sridav listened to my needs and goals that I needed to achieve. His no nonsense approach and honest answers immediately made me fell comfortably dealing with him. Spoke with several in prior months and nobody assured me the way he did that we could get it done and he did. High marks for him. Give him a raise. Thanks Sridav......
Julie Trent (US)
Made the entire process seamless. Thank you, Michael.
Kris Harrison
John communicated clearly the expectations of FHA streamline refinancing and saw the loan to completion. Excellent service!
Lake Trechsel
Janet was kind, professional and helped us navigate the lending landscape during a recent house purchase. Would recommend working with Janet to get things done! ✅
Cheryl
Stuart Russ did an EXCELLENT job in getting our loan prepared and everything ready together on time for a prompt closing. The seller’s realtor even said that Stuart did just such an awesome job they were going to refer him to future buyers. Thank you Stuart for everything you did to help us close not only on time but early.

Kindest Thanks,

Ray and Cheryl M.
Las Vegas,NV
Mark Liberino
Daniel was awesome! Easy to talk to, great communication, and made the entire process easy and quick. If we ever come back, I will look him up again!
Derek Nowinski
More focused on selling a HELOC than a loan. Overall had less knowledge than myself. Next time I will request a presidents club banker as he quoted us $17k on a cash out refi only for us to get $12k. Did not communicate the change until I reached out to him.
Cameron Green
Reply from Cameron Green:

Dear Derek,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Derek,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Michael McCormack
Leah was a tremendous help throughout the whole process. She responds quickly with accurate information. Always very friendly and professional. She is awesome!
D
Merribeth was a phenomenal and educational loan officer. Allowing time for questions and providing educational feedback! I would always recommend her!