Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Adam Reizner
This was my second refi with Rocket and thanks to Lisa this was the smoothest the process has ever been. In 2018 I gave Rocket a chance because my experience with my last refi with Wells Fargo, after over 10 years with them was absolutely miserable. Rocket was great in 2018 and I was happy to hear from Lisa this year with a great rate. She helped guide me through all of the documents and get me ...This was my second refi with Rocket and thanks to Lisa this was the smoothest the process has ever been. In 2018 I gave Rocket a chance because my experience with my last refi with Wells Fargo, after over 10 years with them was absolutely miserable. Rocket was great in 2018 and I was happy to hear from Lisa this year with a great rate. She helped guide me through all of the documents and get me set up. She also kept me informed and up to date throughout the process. I've added her contact info and if rates ever have another big drop I will be certain to give her a call. Big thanks to Lisa and to Rocket for a great and seamless experience.Read MoreRead Less
Robert DeLeo
My Rocket Mortgage Representative, Dave Kott, did an outstanding job handling our recent refinance. Dave excels in customer relations. He is very organized professional, and was an effective communicator throughout the entire process. I found him knowledgeable and always timely when responding to questions/issues posed. It is without hesitation that I would recommend Dave and Rocket Mortgage to ...My Rocket Mortgage Representative, Dave Kott, did an outstanding job handling our recent refinance. Dave excels in customer relations. He is very organized professional, and was an effective communicator throughout the entire process. I found him knowledgeable and always timely when responding to questions/issues posed. It is without hesitation that I would recommend Dave and Rocket Mortgage to anyone. Thank you Dave Kott!Read MoreRead Less
Bobbi Jo Aldridge
He was very helpful and on top of everything. If I had any questions I could contact him and he would answer my questions.
Holly Thornton Bengle
James was very patient with the hundreds of texts my husband send him with the millions of questions.
Joe Mazziotta
I greatly appreciate how well Lauren interacted with me. I specifically asked her to limit our interactions to text due to work restrictions. She was very respectful of this and yet still was able to get me the information in a timely fashion.
Rob McMonagle
James Roberts is the consummate professional. He went frequently went the extra mile and brought my refi to closure during the pandemic, which was quite challenging for all involved. Jim is very personable too. He explains each step and patiently answers questions. In short, great service.
Sharon Cline
Zak was always available, responded to my questions, and made sure I understood everything as it was happening throughout the refi process. He never minded my asking lots of questions and responded quickly any time I left a message. It was a great experience, I'd recommend him to anyone.
Amy Havlin-Nash
Ashley is very sweet and was great to work with. She is very patient and always willing to help.
Sara Kilman
Mike was extremely helpful. He answered all of our questions and walked us through the whole process. Made it easy!
Laura Avalos
Nicholas was knowledgeable, helpful and extremely responsive to our questions and requests for information. It was an exceptionally smooth process from start to finish. We highly recommend Nicholas and have forwarded his information to friends looking to refinance.