I’ve been through many purchases and refinances, and this was by far one of the best experiences. Nathan was knowledgeable, personable, and completely transparent throughout the process. He not only helped with my current refinance but also mapped out future steps to lower payments without restarting amortization. He’s now my go-to guy! I’d confidently recommend him and Rocket to anyone.
Tim Marlow
Tim Marlow
521
I did not appreciate the surprise at closing that I had to authorize the use of AI. This was not shared at anytime until the closing date. There was no option to not use AI.
Michael Transue
Michael Transue
551
Lawrence helped me achieve my financial goal. Thank You
Brian Paape
Brian Paape
551
I highly recommend Alexis for re-fiance or purchase of a new home. Very professional polite and easy to work with.
Stephen Garnett
Stephen Garnett
551
Enjoyable experience. Jack was professional, and very patient during the process. After completing the initial phase, I felt very comfortable moving forward. Thank you and God bless
Jason Graham
Jason Graham
551
Jacob is very knowledgeable and professional. He thoroughly explains any questions you may have.
Kimber Gay
Kimber Gay
551
Nikki Green is the best! As a first time home buyer, she took the time to explain things when I was confused on numbers or unsure of where to turn next. As a veteran, I can truly appreciate both her attention to detail and her dedication to every task. Nikki doesn't let things go, she follows through and she follows up always! She catches things others would miss, right down to a pause in a ...Nikki Green is the best! As a first time home buyer, she took the time to explain things when I was confused on numbers or unsure of where to turn next. As a veteran, I can truly appreciate both her attention to detail and her dedication to every task. Nikki doesn't let things go, she follows through and she follows up always! She catches things others would miss, right down to a pause in a conversation that signals I'm a little lost! Never not once did I feel like I was holding her up, she never rushed or pressured me in anything. At the same time, there was never a moments hesitation in either answering a question or stating she would find out about an answer and let me know. She genuinely cares about her customers, she listens! She goes above and beyond to see that everything is handled correctly. The best part is that she does all of that with joy and energy and a 'let's get it done' attitude that could motivate anyone! This whole first time buying a home thing was a bit daunting at times, Nikki eased that by being confident in the process! She assured me that rocket would have my back, and she did your company proud by standing by that statement at every turn. She works as hard as any soldier and she takes pride in what she does!
I could go on and on. Nikki is top notch at her job. She is efficient, she is patient, she is smart, she is thorough, she so dedicated and she is 100% an asset to Rocket Mortgage. I'm so grateful she was my banker!Read MoreRead Less
Mehmed Muharemovic
Mehmed Muharemovic
551
5 star service for a 5 star gentleman. Nadis was extremely knowledgeable, helpful, and passionate about helping us refinance our home. I would recommend Nadis to anybody looking to close a home loan - new or refinance. Look forward to working together again in the future!
Ken Richardson
Ken Richardson
551
Excellent customer service! Highly recommend!
Rachael Montigny
Rachael Montigny
551
We had a great experience working with Jill. She was friendly, knowledgeable, communicable and extremely attentive. We appreciated her help throughout the refinance process and would recommend her in the future!
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