Geoffrey was absolutely awesome. Great personality, always happy to help. Would go above and beyond and answer every question I had. And there were plenty of them going through a divorce. Life hasn't been the best lately, but he absolutely did everything he could to get me into my new house. He and his team were completely awesome. And I will definitely refer anybody to them. It's such a nice ...Geoffrey was absolutely awesome. Great personality, always happy to help. Would go above and beyond and answer every question I had. And there were plenty of them going through a divorce. Life hasn't been the best lately, but he absolutely did everything he could to get me into my new house. He and his team were completely awesome. And I will definitely refer anybody to them. It's such a nice surprise to work with him and his group. A+++++😉Read MoreRead Less
Thalia Alegria
Thalia Alegria
551
Working with Tom was an outstanding experience from start to finish. We were able to close in just 21 days, and their communication was exceptional throughout the entire process. He was always available to answer calls and texts, no matter the time, and kept everyone informed every step of the way. His professionalism, responsiveness, and dedication helped make for a smooth and successful closing....Working with Tom was an outstanding experience from start to finish. We were able to close in just 21 days, and their communication was exceptional throughout the entire process. He was always available to answer calls and texts, no matter the time, and kept everyone informed every step of the way. His professionalism, responsiveness, and dedication helped make for a smooth and successful closing. I highly recommend them to anyone looking for a lender who truly goes above and beyond.Read MoreRead Less
Brianna Hancock
Brianna Hancock
551
Joe picked up my loan in the middle of process, at no fault of his own. But he jumped right in answering all questions promptly and knowledgeably! 10/10
Lindsey Lee
Lindsey Lee
551
I had a great experience working with James. He’s very friendly and personable. He patiently explained the process and helped me choose the best refinance option for me. He answered any questions I had about different loan options and interest rates. I would highly recommend working with him for any future or current home owner!
Dana Grabham
Dana Grabham
551
Melissa is the best! Have used her many times and she goes above and beyond to get the job done!! Thank you Melissa!!
Mike Cragg
Mike Cragg
551
Nicole was very pleasant to work with. She is very knowledgeable on the entire process and answers any questions completely. She fully explained every task I was asked to complete and was helpful along the way. I would recommend her for any type of loan process.
Beth Pearl
Beth Pearl
551
Nick works with you at your pace and answers all questions you might have. The entire process, which is stressful, Nick is the calm in the storm.
Jeffrey Royster
Jeffrey Royster
551
Good morning Alex,
I’m scheduled to close this coming Saturday in the refinance of my loan. When responsibilities started being assigned as tasks needing accomplishment to get to this point (my closing) you quietly took a backseat. I want to thank-you in your part in making this possible. Rocket Mortgage made it possible nearly 20 years ago for me to be in my forever home where I live today. ...Good morning Alex,
I’m scheduled to close this coming Saturday in the refinance of my loan. When responsibilities started being assigned as tasks needing accomplishment to get to this point (my closing) you quietly took a backseat. I want to thank-you in your part in making this possible. Rocket Mortgage made it possible nearly 20 years ago for me to be in my forever home where I live today. Including you, there were 5 individuals total where I was asked to provide a star rating from 1 to 5 in their part and performance in what they did in processing my loan. I gave them a 5. However, you my friend immeasurable. Five with pluses in assistance in helping me see my refinancing was not only a good thing but the financially responsible thing to do. You were patiently persuasive. There at the beginning. Thank-you.
I have worked with many bankers through the years both personally and professionally - but Ruben, well he raised the bar! He provides 5 Star Service!!! This guy took the time to know me as a person, answered all of my questions and simply did one heck of a job for us!!! I rarely write a review - mostly because it takes a lot to impress me these days - but if you are needing a loan, call Ruben. ...I have worked with many bankers through the years both personally and professionally - but Ruben, well he raised the bar! He provides 5 Star Service!!! This guy took the time to know me as a person, answered all of my questions and simply did one heck of a job for us!!! I rarely write a review - mostly because it takes a lot to impress me these days - but if you are needing a loan, call Ruben. You won't be a number - you will be a person that he wants to know and take care of!!!Read MoreRead Less
Brian Sneary
Brian Sneary
551
Tony gave me concise direction that worked timely and where effective.
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