Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tracie Edgar
Tiffany was so great to work with! Efficent and responsive without being overwhelming. Knowledgeable, personable, helpful, detailed - communication felt personal not scripted and checking off the boxes. Highly recommend!
Marshall Jaeger
Chad was very informative and quick to reply to any questions we had. Would love to work with Chad again in the future.
John Radak
The loan process was incredibly smooth and efficient. Suzy did a wonderful job.
Mary Audie Nordstrom
Great to work with, helped me through the unnecessarily difficult process.
Haydee Cano
I thank Peter for his professionalism and dedication on the process of my loan. Everything went smoothly as he said .
Gwendolyn Jordan
Corey very awesome to work with. He made sure everything went smoothly. We didn’t have any problem.
Jonathan Fritz
Jacki is a top notch professional - thorough, responsive, and 100% customer-focused. Our home search-sale process took over 6 months, and she was with us every step of the way. Highly, highly recommended!
Nicole Horn
Literally ghosted us in the middle of the loan process. Stated a discount on the first call that we didn’t end up getting and when I asked him about it he denied it. He ended the call by stating that he would listen to the first call and that he was a man of his word… and then we never heard from him again. If he misspoke and couldn’t give us the discount we would’ve been okay with that, but at ...Literally ghosted us in the middle of the loan process. Stated a discount on the first call that we didn’t end up getting and when I asked him about it he denied it. He ended the call by stating that he would listen to the first call and that he was a man of his word… and then we never heard from him again. If he misspoke and couldn’t give us the discount we would’ve been okay with that, but at least own up to it.Read MoreRead Less
Nick Valley
Reply from Nick Valley:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I wanted to sincerely apologize if there was an opportunity where I could have ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust”Read MoreRead Less

Jim Zwald
Andrew made our loan process a breeze. He was exceptional in his knowledge and communication throughout our loan process was extremely helpful.
Angelica Quach
Jimmy gave us full confidence in our decision to work with Rocket Mortgage every step of the way. He was incredibly responsive and, when asked questions, gave very well-spoken answers and a clear timeline. Highly recommend!