Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Diana Charles
Very professional, knowledgeable and courteous in all our questions.
Katheryn Haddad
He was good to explain things clearly and suggest things I had not thought of. He sometimes kept me updated on the progress of my loan.
Gaytonya Hancock
Mollie was very helpful which made the process go very smooth and we also got to close sooner than we an
Xavier Walker
Nate has provided me with top tier customer service for both the purchase and refinance of my home. Nate presented a few options and was able to assist me in choosing the best one for me that made the most sense. I have recommended Nate to family and friends and will continue to do so. He truly makes the stressful home buying process quick and easy.
Melissa Chasse
Lisa was always available when we had questions or concerns. Very nice and professional to deal with. Highly recommend.
Joe Phelan
Roberto goes about his job in a friendly and efficient manner.
Marc Thompson
Aliyah was very knowledgeable and helpful. I would highly recommend her.
Martin Andreansky
Zach is very professional, friendly, knowledgeable and worked very hard to get our loan very quickly.
Mary Jane McKay
I was told at the very beginning there would be no out of pocket money. Ended up paying in excess of $500.00 dollars at closing. Otherwise she did ok.
Zee Albahili
Reply from Zee Albahili:

Dear Mary,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity ...
Dear Mary,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.
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Toni Roth
Nick is very knowledgeable and made this process so easy. The process was fast and no problems.