Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nick Severance
Easy to deal with, informative and clear guidance through a tough situation. Prompt to respond
Erik Malenfant
Martin was very knowledgeable, and easy to work with. He answered any and all questions I had, and reassured that it would pretty much be a hassle free experience. I wouldn't hesitate to work with him again, and/or refer a family member or friend to him.
Mark Caspersen
I am trying to contact Eddie Berger with Rocket Mortgage about the poor service the people in his department are giving me
Eddie Berger
Reply from Eddie Berger:

Dear Mark,

Thank you for taking the time to leave a review. I am sorry to hear about the poor experience you had. At Rocket Mortgage, we take great pride in delivering high quality client service and take these concerns very seriously. I saw you were able to speak with our Client Relations team regarding your concerns. Please let us know if there is anything we can do for you in the future.

Kay Crawford
Evan was awesome to work with and I highly recommend him. My closing went a little slower than expected due to the challenges of closing during the height of the COVID19 shutdown, but that was all on the title company. Evan stayed in constant contact with me throughout the whole process, right up until closing day.
Marian Burningham
Responsive to our questions at every step. Pleasant, knowledgeable, and thorough. Very easy to work with.
Jeane Leonard
Jacquie was very helpful throughout the loan process. She was a joy to work with.
Debbie Jo Bryant
NICK IS AWESOME...HE ALWAYS HELOS HE ALWAYS GETS RIGHT BACJ TO US IF NECESSARY...AND HE IS SO VERY PATIENT WITH US WHEN WE HAVE MULTIPLE QUESTIONS...THANK YOU FOR HAVING NICK...HE IS QUITE AN ASSET... and Thank You Nick for always being there
Marie Livingston
Jackson was a great help throughout this whole process. He responded to my questions and concerns in a quick and friendly manner. All in all I was very happy with his confidence inspiring assistance from start to finish.
Chris Correll
Chris did a really wonderful job walking me through my first home purchase.
Rodrick Rodriguez
Tara was great to work with, very professional and kept me updated on everything going on. I would recommend working with Tara to anybody