Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

samantha Bass
Shawn was amazing. He went above and beyond the call of his job answering my questions. I was really happy with the service. He made the entire deal go smoothly.
Baatarkhuu Borkhuu
Ibrahim helped me secure my first investment property in under a month, making the entire process feel effortless. He is courteous, professional, and highly articulate—his communication throughout the transaction was truly impressive. I highly recommend working with him; you won't be disappointed.
Bryan Luke
We worked with Raymn on our closing and refinancing for our first home. He was very professional and responsive. He always kept us in the loop and made sure we understood otherwise complicated mortgage information. He is truly an outstanding professional!
harold muñoz
⭐⭐⭐⭐⭐
Excelente experiencia de principio a fin. Fue una ayuda increíble durante todo el proceso de mi mortgage. Siempre se mostró muy profesional, atento y dispuesto a aclarar cada duda. No tengo palabras suficientes para agradecer su apoyo y dedicación. Lo recomiendo totalmente.
Karen McCauley
Rana was wonderful to work with. She was very professional and took the time to get me through the process seamlessly.
rob peterson
Rita made our experience great and seamless! Fantastic job 👏
Nathan Wolter
It was a great experience working with Carly. She was very knowledgeable and easy to talk to. The whole process was smooth and quick.
William Harding
Matthew took time to explain my options and steered me to the best choice for me. He made the process as simple as possible and kept things moving quickly. All in all, a great experience thanks to Matthew.
Vinson Chen
Won't stop ringing your phone for no reason.
Will blow up your email for a 0.3% rate drop.
Steph Labaki
Reply from Steph Labaki:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Richard Gorton
I have had an account with Rocket Mortgage for many years. This was a very pleasant experience. I was looking for information for a possible purchase. I received the information i needed and was never pressured to start application or proceeding with financing at this time.