Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

John Engelman
Gene worked very diligently and carefully, with great customer service, from the beginning, to close my refinancing, at a great interest rate, in only 18 days. He is a real credit to Rocket Mortgage and I look forward to working with him in the future when the need arises. Thank you Gene for everything and the professional way you handled it.......
Jeff Lara
Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I asked her call me back so she could talk to both my wife and I, and when the call came it was a SLAM DUNK for me and wife. Mind you during all these COVID times, Christine hustled to get the ball rolling...Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I asked her call me back so she could talk to both my wife and I, and when the call came it was a SLAM DUNK for me and wife. Mind you during all these COVID times, Christine hustled to get the ball rolling and did everything on her end to get the job done. She was very patient with me understanding that I had to let things soak in a little. She let the rest of her team do their job and checked in on things as to keep things flowing.. great job!!!!Read MoreRead Less
Kim Kaeding
Kyle is patient, understanding and knowledgeable. He understands the loan process and how to expedite the process. Kyle...professional, personable and trustworthy.
Jeff Barnes
My experience with Rocket Mortgage, from start to finish, was outstanding. The most amazing part of that, however, was Jacob's personal attention. He was recommend by a friend and I cannot say enough positive things about him. FANTASTIC!
Beverly Tye
Great to work with. Handled everything so very professionally from start to finish. Very personable and quick to respond to my calls and emails. I highly recommend Brandon for your financial needs.
Andre Johnson
Answered our phone call promptly. Met appointment time promptly as requested. Explained clearly each document that needed to be signed, and purpose. Spoke clearly and concisely the entire visit. Treated us with respect and intelligence. Handled everything very professionally and very personably also. Stressed that what ever, when ever we might need, want anything that he might help with - call ...Answered our phone call promptly. Met appointment time promptly as requested. Explained clearly each document that needed to be signed, and purpose. Spoke clearly and concisely the entire visit. Treated us with respect and intelligence. Handled everything very professionally and very personably also. Stressed that what ever, when ever we might need, want anything that he might help with - call him. All contact numbers were provided. We even know where he lives in our town. Very impressed entire procedure. Thanks to him.Read MoreRead Less
Carrie Stansberry
Steven made the refi process quick and easy. He answered all of my questions in a timely manner. No bad surprises. Thank you!
Mona Rose
Ever polite and honest and help i am very thankful for his help
Janet Rotello
My wife and I called Rocket Mortgage to see about refinancing. We talked with Tom Cole, who was great. He made it very easy, we were able to give all of the information over the phone, send emails and fax everything that was needed. His patience and professionalism was above all. We will call Tom again for needed home loans.
Raymond Arvelo
Excellent customer service Mark always keep us posted Is in all the process from the beginning to the end. I recommend you to contact Mark for your next mortgage.
Mark Renfrew
Reply from Mark Renfrew:

Dear Raymond,

Thank you for your review. I am happy to hear you felt informed and updated throughout your loan process. I sincerely appreciate your recommendations. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist.