Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tammy Miller
I had an excellent experience working with Alex throughout my mortgage process. From the very beginning, he was knowledgeable, responsive, and always willing to answer my questions. Buying a home can be stressful, but Alex made the process smooth and easy to understand every step of the way.
Chip Barfield
Laurent was extremely helpful and easy to work with throughout the entire process.
Keashia Addington
She’s been amazing to work with our busy schedules, felt comfortable asking questions, very down to earth and understanding
nathan addington
Very easy to talk to and made the whole process very simple and seamless.
Carol Bredeau
Harry was a pleasure to work with. He answered all my questions and explained everything to my satisfaction. Everyone I spoke with, including Harry, was very knowledgeable and personable. I had a great experience and would highly recommend Rocket Mortgage and Harry Conger.
dawn mancini
Christian was patient ,knowledgeable and responded quickly. He got right to the point and got me He is what I needed. No messing around. He is definitely your go to person Iwould recommend him for any of your financial needs .
Judy Schonberg
Renee was extremely helpful in processing my refinance. She certainly knew the details of her job & everything went through exactly as she said it would. I even called her on her day off (my error) & she still took time to answer my questions. I definitely recommend her!
Mary Foster
Andrew was awesome. I'm older and he was sooooo patient with me figuring out forms and such on my computer/phone. Even later I had a question and he answered the phone and question right away!!!!
Priscilla Garcia
Very bad experience. We were left homeless for 4 days because the paperwork was redacted last minute. Title couldn’t close because the other side was mail in. We were told it was our fault even though we caught the mistake the same day we received the statements.
Suzy Haddad
Reply from Suzy Haddad:

Dear Priscilla,

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. ...Dear Priscilla,

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the futureRead MoreRead Less

Gloria Ingersoll
Kyle provided the best experience for me throughout the entire loan process, he reacted with knowledge and was very professional! Communication was excellent with him explaining everything for me to easily understand!