Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Cam Sanders
Jalen is a knowledgeable, patient, and helpful person who offers lots of available options for any kind of loan he works on. His communication is timely and he is exceptionally polite and pleasant. It was a great experience working with him.
Rebecca Lee
Brian was so great to work with. He answered all questions and was able to offer me options to see what would work best for me in a home equity loan. He was friendly, professional, and knowledgeable. Most of all, he was very responsive whenever I had a question. 10/10, highly recommend!! Thank you Brian!
Dom Rosa
Awsome dude, always looks out for his clients 100%.
Pat Buffum
Brent was very helpful and responsive for me. I have worked with Rocket a few times and I felt taken care of by both Rocket and Brent.
Lisa Falconer
Jaafar was the best home loan mortgage expert we ever worked with. He was proactive, knowledgeable, patient and a true partner in the process. Our refinance went very smoothly and was completed in 2 weeks. We appreciate Jaafar and Rocket Mortgage!
Larry Ayala
Tyson was absolutely the best to work with. We are not so great at the computer, so every time we got a message to do something we called him. He walked us through everything, step by step and was always pleasant. We so enjoyed working with him and suggest to everyone, ask for Tyson if you need something taken care of. Thank you Tyson for being so helpful and so so patient. We very much ...Tyson was absolutely the best to work with. We are not so great at the computer, so every time we got a message to do something we called him. He walked us through everything, step by step and was always pleasant. We so enjoyed working with him and suggest to everyone, ask for Tyson if you need something taken care of. Thank you Tyson for being so helpful and so so patient. We very much appreciate you. Jan and LarryRead MoreRead Less
Savanah schnoor
Buddy had done an amazing job at getting us our home rate down which saved us money and that’s always a positive, he is very committed and communicative towards the people he works with and lets them know what’s going at all times and answers any and all questions you could possibly think of.
Charlene Scoles
I have been working with Rocket Mortgage for years. Luelz turned out to be the biggest dissapointment for me. He should be not be referred to as a loan expert. I completed the process completely on my own.
Luelz Lomas
Reply from Luelz Lomas:

Dear Charlene,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Charlene,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Shane Hylleberg
After some complications with my initial application, I was referred to Daniel. His patients and expertise helped get my loan over the finish line and closed. Daniel was great to work with. He’s definitely an asset to the Rocket Mortgage team.
Chesterfield914
Joe was an absolute pleasure to deal with. Extremely knowledgeable and thorough. He and his team couldnt have made the process any easier. Highly recommend and will definitely be back to do business again with. A+++++