Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tina Biby
Candice was there to help us with confidence when nobody else would help us. If everybody was as eager to help, with the confidence, determination, and ambition to help others, the world and the economy would be better. Thank you for giving us the chance to succeed. We highly recommend Candice for all your financial needs.
Alexandra Ramirez
I don’t know what these reviews are talking about. I had a horrible experience with him. Save yourself and go with another company. He scammed me out of $500 and now he doesn’t return my phone calls or emails. I had to dispute with the bank. After a lot of trouble I found out my appraisal was totally fake.
Wissam Issa
Reply from Wissam Issa:

Dear Alexandra,

Thank you for your feedback, we appreciate the time you took to leave your review. We never want any of our clients feeling this way. I really care about my client’s personal experience and refinance goals, your feedback is concerning and I wanted to make sure we looked into this with you. Your review has been escalated to our Client Relations team who wants to make sure we help...Dear Alexandra,

Thank you for your feedback, we appreciate the time you took to leave your review. We never want any of our clients feeling this way. I really care about my client’s personal experience and refinance goals, your feedback is concerning and I wanted to make sure we looked into this with you. Your review has been escalated to our Client Relations team who wants to make sure we help as much as possible. We pride ourselves on doing the right thing and wanted to make sure we had a chance to speak with you regarding any further concerns. Thank you again for your review. Please know, I’m here and willing to help if I have the opportunity to re-earn your trust in the future.Read MoreRead Less

Jose Jesus
Lisa was fantastic. She was available for a wide range of hours and answered emails quickly. Very helpful knowledge and patient. Thank goodness she called me to talk about refinance because it ended up saving me a lot of money. -Jose
Sarah Williams
Sarah was amazing! It felt like I was talking to a friend! She pointed out things I may have missed and went above and beyond in explaining. We were first time home buyers, and had a lot of stupid questions, and she was always able to answer our questions and explain things well. I always felt comfortable with her advice.
Kelly Cobb
Unlike a competing mortgage lender, Neil was incredibly responsive to phone calls and emails, usually responding within hours. He also called us regularly, just to check in, and make sure that we had a clear understanding of every step in the process. We're very pleased with the service we received.
Manuel Serrano
Their isn’t enough stars to rate Cody Boucher. Cody was very professional and patient with our entire loan process. Our refinance application and closing was completed in A week. I would highly recommend him in your home financial needs.👍👍👍
Tej Patel
Tony was excellent in explaining the process. Able to answers my questions quickly and he was always available whenever I had questions.
Carey Roeder
Ryan Banar was who guided me through my loan procedure. Ryan provided beyond excellent service, from start to finish. He made me feel as if I was his number one priority. He was kind and patient. I would highly recommend him without a second thought. He is a rock star!
James Leach II
We would like to thank Nikki because this entire process was made it so simple by having her so easily available to answer our questions. I would 100% recommend working with her to anyone!!!
Rhonda Himebaugh
Armando made our home purchase experience very easy. He left nothing to question. Always had answers for us. He was always ready and more than willing to go the extra step for us. I would highly recommend him for any of your purchase needs. He took all the time needed to help us to understand any thing we were not sure about. Armando took us through the WHOLE process with reassurance and ...Armando made our home purchase experience very easy. He left nothing to question. Always had answers for us. He was always ready and more than willing to go the extra step for us. I would highly recommend him for any of your purchase needs. He took all the time needed to help us to understand any thing we were not sure about. Armando took us through the WHOLE process with reassurance and understanding. Being first time home buyers we had lots of questions and concerns, but he put all that to ease and made us both so comfortable and confident. Thanks so much!Read MoreRead Less