Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jill Ellis
Aaron is amazing. He is helpful, very knowledgeable and always looks out for us. Would highly recommend him.
Brooke Whitaker
Easy to deal with and excellent communication through the process.
Anthony Morelli
Awesome job, wry responsive and fast!
Rhonda Riedl
I did not have the same experience as others. I was not kept informed as the process progressed. Details changed without my knowledge or explanation, right up to closing. I purposely asked for someone to contact me - she did not. My previous experiences with Rocket were wonderful - based on this last experience, I probably will NOT return to Rocket.
Sierra Kopp
Reply from Sierra Kopp:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with Client Relations regarding your concerns. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Mike Walker
Amazing! Great to work with. Walked me thru every step. Great communication answered every question. Made the process easy! I highly recommend him!
Karmin Scassera
Jenny went above and beyond! She was incredibly helpful and explained everything in a way that made sense. 5 stars!
Joanne Chenoweth
Shawn was gracious, professional and supportive in helping us get started with our application. He eliminated any concerns we had and we did not feed pressure at any point. He made our whole experience actually pleasant.
Elaine Georgiana
Kyle is professional, detail-oriented, and able to speak at the customer level. You can understand that he is exceptional and communicates effectively with customers. He possesses a keen understanding of customer needs and delivers comprehensive information tailored to them. I strongly recommend Kyle's services, as I am extremely satisfied with the level of expertise and support he provides!
garrett rasmussen
It did not take much time at all talking to Katrina to realize she was going to be an amazing help and make this as painless as possible. She was fantastic and I would definitely recommend her to anyone.
Saldana Agency
It was a pleasure working with Adrian. He is very professional, knowledgeable, and trustworthy. He walked us through the entire loan process and was always available whenever we needed help or had questions. He made the process smooth and stress free, and we truly appreciated his patience and guidance throughout. I would highly recommend Adrian to my family and friends. We really enjoyed working ...It was a pleasure working with Adrian. He is very professional, knowledgeable, and trustworthy. He walked us through the entire loan process and was always available whenever we needed help or had questions. He made the process smooth and stress free, and we truly appreciated his patience and guidance throughout. I would highly recommend Adrian to my family and friends. We really enjoyed working with him and are grateful for all of his help.Read MoreRead Less