Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Rico Chivington
Very smooth process.Answered my questions promptly. Very nice phone personality. She's ace's. Thank you.
Debbie Quick
My experience was all good. Jackson, went above and beyond the normal dutie of his job! He’s a wonderful, kind man!
Jeff Sprouse
Jon did a great job with suggesting the right type of mortgage for me and my situation. He helped make the process from start to end really painless and quickly.
Robert Catena
Nikki handled the refinance of my mortgage and did a fantastic job. She displayed excellent communication skills and kept me abreast of all the requirements moving through the process. Nikki is a true professional and the loan closed faster than expected.
Caroline Evans
Jim was phenomenal. I was very hesitant to refinancing my house. I did not want the long drawn out issues of what’s involved. He made this process so very simple. He kept me informed and I never once had to worry about what was going on behind the scenes. I highly recommend Jim.
Eoin Walsh
I was looking into refinancing as the rates are so competitive and completed the Rocket Mortgage info sheet online. Within 5 minutes I got a call from Eric. He was polite, friendly, professional and, most importantly, was not in the least pushy. I was clear that I was shopping around and that we had a long standing relationship with our current lender that we would not break unless the deal was ...I was looking into refinancing as the rates are so competitive and completed the Rocket Mortgage info sheet online. Within 5 minutes I got a call from Eric. He was polite, friendly, professional and, most importantly, was not in the least pushy. I was clear that I was shopping around and that we had a long standing relationship with our current lender that we would not break unless the deal was much better. Eric came through and even when I told him I was going to go back to our existing lender to see if they could match the offer, he remained pleasant, supportive and wished me the best whichever way I went.
We did the numbers and Rocket was determined as the best way to go. Eric steered us through the process and was available no matter how many times I called with what were probably the most inane questions. Throughout it all, it really felt that Eric was on our side and not just a corporate cog in the wheel. By the end of the process, we were talking like old friends. I cannot recommend him highly enough. This is not our first time dealing with mortgages and I have already recommended Rocket - and more specifically Eric - to a number of our friends who expressed an interest in taking advantage of the historically low rates.
Eric - if you are reading this - thanks for all your help. You made this process so much easier than any I have experienced in the past and have made it possible for us to look forward to a retirement with a house that is mortgage free.Read MoreRead Less
Susan Dyer
Cass went out if his way..above and beyond...to help me with my refi. Hands down he has my recommendation
April Jay
Brian was great! He reached out to me and kept the ball rolling smoothly with my refinance. Very courteous and professional. I wish all transactions would go as smoothly as this did!
Alana Marino
Tom has helped in both the purchase and refinancing of my home! Working with Tom is a breeze. He is kind, personable, and efficient. I would highly recommend him to anyone!
Bentley Todd
Nick has been great to work with. He is patient, knowledgeable, friendly and professional! I highly recommend him.