Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Gilbert Whitman
You will be a happy camper if you're lucky to get Jessica.
Bunnie Hitt
Alex was great to work with, answered all my questions, returned calls promptly and made the whole loan process very easy for me. I have worked with a commercial bank before and could not believe how much easier the loan process was with Alex. I was also very pleased with how little time it took to close the loan. I have never known a commercial bank to be that fast. I would not hesitate to ...Alex was great to work with, answered all my questions, returned calls promptly and made the whole loan process very easy for me. I have worked with a commercial bank before and could not believe how much easier the loan process was with Alex. I was also very pleased with how little time it took to close the loan. I have never known a commercial bank to be that fast. I would not hesitate to recommend him and Rocket Mortgage.Read MoreRead Less
Jessica Morgan
Myles has been completely unresponsive during our preapproval process, which is unfortunate. We have taken our business elsewhere.
Myles Suddeth
Reply from Myles Suddeth:

Good Afternoon Jessica,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be ...Good Afternoon Jessica,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Morris Henderson
Drew was everything any one would hope to encounter in the mortgage process.He was knowledgeable, quick to answer all my questions in an understandable way, and always available. He made working on the computer easy for me with directions on procedures i was not completely comfortable with.I would recommend him highly to anyone who inquired.
Gina Daniels Cooley
Very patient with us while we gathered all of our information. Worked hard to make sure we received the best possible offer.
Lori Reisinger
Jerry provided clear information and excellent service. I would be happy to reccomend him to my friends and family. It was a pleasure to work with him.
Jonathan Smith
Micah was very through and extremely responsive. He made the refinance a great experience.
George Gabelman
Always very helpful and knowledgeable. Resolve all qu
Vijay Priolkar
I recently re-financed a cash-out mortgage on my home.
Nikki was my loan officer and she was very friendly, courteous and professional.
Right from initial contact she helped me get the best interest rate, address all my questions/concerns in a very courteous manner and helped close the mortgage in very short period of time even in times of covid-19 uncertainty. Nikki followed my application from day...I recently re-financed a cash-out mortgage on my home.
Nikki was my loan officer and she was very friendly, courteous and professional.
Right from initial contact she helped me get the best interest rate, address all my questions/concerns in a very courteous manner and helped close the mortgage in very short period of time even in times of covid-19 uncertainty. Nikki followed my application from day #1 regularly and ensured I had the best successful experience with my home refinancing.
Nikki was a pleasure to work with and I will definitely recommend Nikki and Rocket Mortgage to everyone in the market for home financing.
BIG THANK YOU NIKKI. KEEP UP THE GOOD WORK !Read MoreRead Less
Valerie Kuntz Falen
Courtney was great to work with. She was very responsive and able to answer all the questions we had. Very professional and informative. Enjoyed working with her and would highly recommend her to assist you with your mortgage or refinancing needs. Thanks Courtney!