Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Reed Ingram
Tracy was always responsive and worked with us to obtain the mortgage refinancing we wanted. The approval and closing processes were handled efficiently and Tracy made every step easy. I highly recommend working with Tracy Miller.
Lori Lacy
Mathew was honest and professional. He communicates well and led us to the closing table quickly. I highly recommend
Lauren
⭐️⭐️⭐️⭐️⭐️

I cannot thank Doug enough for making our homebuying experience such a smooth and stress-free process! From beginning to end, Doug was professional, knowledgeable, patient, and always willing to answer any questions we had. His communication was amazing, and he made sure we understood every step of the process.

Buying a home is such a huge milestone, and having the right lender makes all ...⭐️⭐️⭐️⭐️⭐️

I cannot thank Doug enough for making our homebuying experience such a smooth and stress-free process! From beginning to end, Doug was professional, knowledgeable, patient, and always willing to answer any questions we had. His communication was amazing, and he made sure we understood every step of the process.

Buying a home is such a huge milestone, and having the right lender makes all the difference. Doug truly went above and beyond to help us get to the closing table, and we are forever grateful!

If you’re looking for a lender who knows his stuff, genuinely cares, and gets the job done, Doug is definitely your guy! Thank you again for helping our family turn our dream of homeownership into reality! 🏡❤️Read MoreRead Less
Arthur Wren
Evan makes buying a house as easy and simple as well as fast. I highly recommend working with him.
Shannon Hyman
Tanner made this such an easy and painless process. It's also a very quick process! Highly recommend reaching out to him!
Lauren Walimaa
Deiontae is amazing and I truly feel like he cares about his clients! Being a school teacher, it made it hard to connect but Deiontae would text and be flexible with calls. He also was very knowledgeable and helped explain when I had questions. Thank you!
Monica Van Zile
Our experience with Nathan started out really well. My husband and I felt really heard and understood. After our refinance was in process, Nathan’s communication became spotty at best. It felt like a bait and switch. There were weeks without communication from Nathan leaving us lost and uncertain of what was going on. There were messages and phone calls unanswered as well.

By the end of our ...Our experience with Nathan started out really well. My husband and I felt really heard and understood. After our refinance was in process, Nathan’s communication became spotty at best. It felt like a bait and switch. There were weeks without communication from Nathan leaving us lost and uncertain of what was going on. There were messages and phone calls unanswered as well.

By the end of our refinancing journey, some things had changed that we were not informed of. It took reaching out to customers service to correct our derailment. From there, we finally heard from Nathan again after a 2 week silence.

In the end, we closed on time but I am not sure we would choose Rocket mortgage next time.Read MoreRead Less
Nathan Maselli
Reply from Nathan Maselli:

Dear Monica,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given...Dear Monica,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Alexander Shadilla
Suha was absolutely incredible throughout our entire home-buying process. My wife Britney and I went into this with a lot of questions, concerns, and honestly some doubts about whether everything would work out the way we hoped. From the very beginning, Suha made us feel comfortable and confident that we were in good hands.
No matter how many questions we had, she always had an answer and took the ...Suha was absolutely incredible throughout our entire home-buying process. My wife Britney and I went into this with a lot of questions, concerns, and honestly some doubts about whether everything would work out the way we hoped. From the very beginning, Suha made us feel comfortable and confident that we were in good hands.
No matter how many questions we had, she always had an answer and took the time to explain everything in a way that made sense. She was patient, thoughtful, responsive, and genuinely considerate of what was best for our family. We truly felt like she cared about getting us into the right home with a loan and monthly payment that worked for us.
Now that everything is complete, my wife, our son Charles, and I are living in a home that we absolutely love. Our payments are where we wanted them to be, and we can finally just enjoy being homeowners.
What could have been one of the most stressful experiences of our lives ended up being surprisingly smooth, and a huge part of that was because of Suha. We couldn't be more grateful for everything she did for our family, and I would recommend her without hesitation to anyone looking to purchase a home. Thank you, Suha, for helping our family get into a home we love!Read MoreRead Less
Ahmed Alkawaz
Super helpful and he actually care about doing the best to his clients. I am more than satisfied with his service and would definitely recommend him.
Thanks for helping me and my Brother Richard!
Vera Sansalone
Smooth transaction with Jesse. We definitely had a few bumps along the way, but Jesse was able to work through them and get us closed on time. As a realtor, it's hard to find good lenders to work with. I would definitely recommend Jesse.