Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Derrick Fox
Woah! What just happened??! Did I really just close on a second mortgage re-fi in a little over a week time from start to closing? Max was a pleasure to work with with and was readily available whenever I had a question or an issue. Go with Max, and you can relax! (Hey that rhymed)
Aimee Hewitt
Evan was an absolute pleasure! He made the entire refining process so quick and easy that I was very impressed. He was very organized and knowledgeable, which helped things go so smoothly. I will definitely come back to Rocket Mortgage and continue to recommend them to anyone who asks, and tell them to request Evan.
Kim D
I was connected with Andrew while I was looking for some basic information on what I needed to do to begin the home-buying process next year. He answered all my questions and provided me with valuable information that will set me up for success. He was professional and knowledgeable.
Debs Barnard
Shmuel provided excellent customer service, accountability, and knowledge when it came to all my questions regarding a refinance. He also made the process comfortable and checked up often to make sure progress was happening. Thank you so much, Shmuel!
Peggy Woodham
Jerry was always responsive and was able to answer my questions. He was able to explain things in a way I could understand them.
Jose Torres
Great experience. Jeremy was very thorough and pleasant to deal with
Christina Norris
Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less
Marc Cohen
Reply from Marc Cohen:

Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less

Kurt Mattingly
Jon was extremely helpful during my loan process. He was available when I had questions and answered in a timely and professional manner. I would recommend him to anyone needing to refinance or obtain a home loan.
Angela Williams
Best and fastest credit report update ever. Ryan is the best!!!
Valerie
Kevin was extremely knowledgeable and patient with me. I highly recommend Kevin to all my friends and family! I cannot

imagine having a better experience using anyone else. Thank you Kevin and thank you Rocket Mortgage for having Kevin available!!