Andrew was very helpful getting us through the process in timely fashion with no issues.
Gary Gotts
Gary Gotts
551
Cass has always gone above and beyond with our needs when it came to a refinance of our home. This will be our second time using Cass as our agent and he has come through again, even with some of the out of the ordinary things we needed in our new loan. The whole process was smooth and he did what he said he would do, always made time for us and kept us informed start to finish. Thank You Cass!
Christine Morrison
Christine Morrison
551
Rockey was SUPER quick to respond when I had questions or concerns, had answers for all my questions and was very personable. I ran into a couple little bumps along the way and he went above and beyond to get me the answers I needed. He was enthusiastic about getting me exactly what I wanted!
Caitlin Gibson
Caitlin Gibson
551
Rockey was helpful and efficient. I'd recommend him to anyone looking to refinance.
Caterina Winter
Caterina Winter
551
Max is amazing! I've worked with many. He is by far is the best! Efficient personable professional and always available. Its because of him I am refinancing with Rocket Mortgage! Thank you Max!
Kim Alexander Thalken
Kim Alexander Thalken
551
Greg was extremely responsive, knowledgeable and always provided top customer service. I would highly recommend him.
Savannah Jolly
Savannah Jolly
551
Peter was a great loan officer. He called us and helped us through the whole process. Initially, we were asking for less than money than what we were qualified for. He called us and explained the that we could qualify for more. He was willing to answer our questions and he played a crucial part in securing a house. The seller was asking for more than what we originally qualified for- Peter got ...Peter was a great loan officer. He called us and helped us through the whole process. Initially, we were asking for less than money than what we were qualified for. He called us and explained the that we could qualify for more. He was willing to answer our questions and he played a crucial part in securing a house. The seller was asking for more than what we originally qualified for- Peter got back to us within 24 hours and upped the amount to the seller’s counter offer. Overall, Peter is a very hard worker and is great at what he does.Read MoreRead Less
Keith Taylor
Keith Taylor
551
Annmarie was great to work with on our refi. She quickly analyzed our situation and recommended a great interest rate. An added plus is after reviewing our homeowners insurance (as part of the refi process), she said that due to our excellent credit, we shouldn't be paying such a high premium. Though I constantly shop insurance premium prices, ours was raised this year due to 2 claims filed in ...Annmarie was great to work with on our refi. She quickly analyzed our situation and recommended a great interest rate. An added plus is after reviewing our homeowners insurance (as part of the refi process), she said that due to our excellent credit, we shouldn't be paying such a high premium. Though I constantly shop insurance premium prices, ours was raised this year due to 2 claims filed in 2 years. She recommended an insurance broker she works with--end result, saved us $1400/yr. The only blemish in our working with her was towards the end, right before we were to go to closing, I asked her about an offer that appeared to have an even lower interest rate and she at first didn't respond and when she did, it was somewhat abrupt. However, we highly recommend her and will ask for her by name in the future. Her expertise on top of Rocket Mortgage/Rocket's e-processes for capturing documents and signatures made the process efficient.Read MoreRead Less
Lynn James
Lynn James
551
Ember made my refinancing so easy and quick. She was always attentive to questions and made everything easy to understand as well as seamless. She stayed on top of all my paperwork and we closed quickly because of it. I would use Ember again and will refer her to anyone I know needing a mortgage or refinance. Thanks Ember!
Estela Sosvilla
Estela Sosvilla
551
Curtis was exceptional in his work ethics. He is very knowledgable and always available.
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