Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Troy Whaley
Anna was so easy to work with. She kept us informed every step. Her communication and follow up made our refinance painless. We closed within 2 weeks. We highly recommend Anna and Rocket Mortgage.
Jennifer Dreher
She was amazing. She called me back promptly with questions or concerns. Great customer service!!!
Chris Yatooma
I recently refinanced through rocket mortgage and was referred to work with Nick for this. Everything was ran through the rocket mortgage app and he helped me understand what my obligations were and what they meant in real terms. He was very patient and polite over the phone and I would recommend him to anyone.
Kevin Rivers
Sean did an exceptional job and navigated is to substantial savings!
Dennis Ravi
Clay was excellent to work with. Extremely responsive and friendly. Very knowledgeable and helpful throughout the process. Thanks Clay!
Dale Begerow
Very thorough and kept me on task to get the mortgage refi completed in timely manner.
Sandy Pfoff
Alex was great. He returned phone calls quickly and had all the information I needed. This was my 3rd time with Rocket Mortgage and as always happy with Rocket Mortgage service. The refinancing could not have been quicker or smoother. Thank you Alex you were very pleasant and helpful
Kimberly Granger
He worked so hard for us, was incredibly patient, very knowledgeable, friendly, and a joy to work with. I highly recommend him!
Mike Masters
Matt was very helpful in getting everything around for our refinancing and kept us updated on where we were in the process.
Mark Woody
Demanding at a very stressful time. Did not inform me if mu options to back out of closing and only penalty would be that it would be 30 day before eligibke to seek a new refinance witb Rocket Mortgage again.
Bruce Moulding
Reply from Bruce Moulding:

Hello Mark,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for...Hello Mark,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less