Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Reneé Dedrick
Evan was great to work with. He helped me so much through the refinance process. He was readily available and responded to my questions quickly. He offered a great customer service experience, couldn't recommend him more!
Michael Collier
Joe is very thorough and acted with a sense of urgency from the word go. He suggested that we go through the relocation team to save us costs. Even though we moved to the relocation team Joe continue to answer any questions we had and help facilitate the right up to closing. He went well above and Beyond!
Deana RAY
Rocket Mortgage should give this woman a big raise. She made this so easy refinancing our home loan. She helped every step of the way. I'll never leave Rocket Mortgage again. So please don't sell our contract again. She is asset to your company.
Douglas Ward
Jacob was a great person to work with, very understanding and helpful with everything during my home purchase.
William Richardson
I was told things at the beginning of the process that were not true by closing. The changes were done without me being notified.
David Lawrence
Reply from David Lawrence:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Lydia Tobia
Bob was wonderful to work with. Always made himself available to answer any and all questions. He worked with us to give us a great rate and meet our needs. Pleasure working with him
FELIX FRANCIS
I wanted to take a moment to thank you for all your work and support on the refinance. Even with a few hurdles along the way, your insight, responsiveness, and steady guidance made the process smooth — and I truly appreciate that we were still able to close on time.

Thank you again for your professionalism and support throughout. It made a real difference
Mindy Kelsay
Had a great experience with Rocket mortgage and will recommend them to friends and family.
Leah Naumann
I recently worked with Allen on the refinancing of my home loan, and I’m very pleased with the experience. From the beginning, Allen took the time to listen and thoroughly understand what I was trying to accomplish. He guided the process smoothly and efficiently, making what could have been complicated feel straightforward.
Whenever I wasn’t able to reach him, Allen always returned my calls ...I recently worked with Allen on the refinancing of my home loan, and I’m very pleased with the experience. From the beginning, Allen took the time to listen and thoroughly understand what I was trying to accomplish. He guided the process smoothly and efficiently, making what could have been complicated feel straightforward.
Whenever I wasn’t able to reach him, Allen always returned my calls promptly and made every effort to answer my questions to the best of his ability. I truly appreciate his dedication, professionalism, and the time he invested in helping me complete my loan.
Overall, Allen did an excellent job, and I’m grateful for his support throughout the refinancing process. I would highly recommend working with him.Read MoreRead Less
Edward Jordan
There was no pressure, just professionalism. When I couldn't download (or upload) documents, he was always available to assist. Highly recommend him and Rocket. I will refer all friends looking to refinance. It was great doing business with him and Rocket.