Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ayanna Mciver
Really enjoyed you and I truly appreciate all your help!!!
Rodney Holstein
Patrick was informative, kept in touch, answered all questions quickly, and was always on top of things. Things went smoothly throughout the process.
Lisa Shawn Rodda
Very professional and prompt. Always upfront with information.
John Mira
Alex was good at helping with the process.
Rhonda Cronk
Omar was super knowledgeable and very helpful. The process for refinancing was very smooth. I would highly recommend using Omar.
Sandra Miller
Kelvin was very thorough, on top of the whole process, led me every step of the way to the conclusion of the process. He was a very pleasant gentleman who was not pushy in any way, but very helpful. It was a pleasure doing business with him
Annie Kennaugh
Stephen was such a great banker to work with. He was so accommodating and helpful. He was knowledgeable and experienced in every aspect and able to help us through every question we had in the process of refinancing our home. Stephen got the ball rolling very quickly and professionally we knew we were in capable hands! He made this process for us comfortable and easy step by step. Thank you to an...Stephen was such a great banker to work with. He was so accommodating and helpful. He was knowledgeable and experienced in every aspect and able to help us through every question we had in the process of refinancing our home. Stephen got the ball rolling very quickly and professionally we knew we were in capable hands! He made this process for us comfortable and easy step by step. Thank you to an amazing person especially during this crazy coronavirus time! You deserve extra credit for making this client feel very special during a very stressful time!Read MoreRead Less
Anita Marie
He was knowledgeable, professional, and friendly. Easy to get in contact with
Deborah Garmon
I would give Brandon a fair review. Though I wasn't very involved in the process, my husband did say that on some occasions Brandon didn't get some of the financial facts correct
Brandon Thorn
Reply from Brandon Thorn:

Dear Deborah,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way as your purchase goals are my main priority. Whenever there are any changes online, we disclose that information online by providing automatic loan estimates. If there are any changes that ...Dear Deborah,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way as your purchase goals are my main priority. Whenever there are any changes online, we disclose that information online by providing automatic loan estimates. If there are any changes that occurred, we want to make sure we properly address and effectively communicate with each and everyone of our clients. I’m sorry if there was an opportunity where I could have assisted you and your husband, better. Our Client Relations reached out to you for further details, and I’m available to help as well. Please feel free to contact me directly if you guys have any concerns that I can help with.Read MoreRead Less

Ferdinand Rivera
Very professional, willing and able to answer all questions, able to react to different requests. Great customer service skills. A great asset for her employer.