Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ray Chan
Cass was great. Very thorough so we had very few questions due to the amount of information he provided. Made the process very easy and simple. Would definitely work with him again
Richard Anderson
Darr was not as responsive as others I have dealt with at Rocket Mortgage. At his first discussion with me he said he'd get back shortly, later that day … it wasn't until a day+ later. And then an 8th of a point is nothing.
Darr Grodi
Reply from Darr Grodi:

Hello Richard,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Hello Richard,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Nate Tuberville
Justin is great at what he does and is very Rocket Mortgage.
Stephen Gandy
Fast, professional, & very helpful! Troy gets it done!
Jacqueline Morrison
Walked me through my loan. He was very understanding when I needed more time to get things he needed for my loan. And everything went well and I got the loan.
Kellie Borders
Joshua was great working with. The whole refinance process was complete within 30 days. He was very knowledgeable and efficient. Would highly recommend.
Chris Stoffel
Did a great job and was very personable
Jed Druffel
Ryan was beyond the best banker we have ever worked with. At one point, my husband questioned whether this was for real, because we just are not used to customer service from banks, let alone how well Ryan took care of us. He answered our questions, was transparent, reliable, fast and honest. We highly recommend using Ryan, he really is looking out for your best interests.
David Macias
Working with Travis was as pain free and efficient as any mortgage I have ever applied for!
Fred Dye
Alex had a lot of hurdles to jump in the process of completing our Rocket Mortgage - none of which were his fault. He worked with us throughout a long, tedious program, providing excellent guidance and patience. We were very lucky to have him work with us during the entire systematic procedures. I want to thank Alex for his help and let him know we appreciate whatever and everything he did to...Alex had a lot of hurdles to jump in the process of completing our Rocket Mortgage - none of which were his fault. He worked with us throughout a long, tedious program, providing excellent guidance and patience. We were very lucky to have him work with us during the entire systematic procedures. I want to thank Alex for his help and let him know we appreciate whatever and everything he did to successfully complete our application. Again, Thank You Alex.Read MoreRead Less