Kelly did a fantastic job communicating and providing over-the-top follow up and customer service. Highly trained, committed to excellence!! I highly recommend. Thanks, Tim
Kerri Latshaw
Kerri Latshaw
551
Justin was wonderful to work with. He was available at all times and knowledgeable about his business. He definitely made the process easier.
Lisa Hunt
Lisa Hunt
551
Oh my goodness - what a breath of fresh air Cheryl was for us! We weren't sure if we should refinance because our rate was already pretty low. We spoke with another person at a different company, who tried to talk us into it because it would lower our monthly payments. Cheryl ran the numbers and found that, yes, the monthly payment would be less but the rolled in cost of the loan would make the ...Oh my goodness - what a breath of fresh air Cheryl was for us! We weren't sure if we should refinance because our rate was already pretty low. We spoke with another person at a different company, who tried to talk us into it because it would lower our monthly payments. Cheryl ran the numbers and found that, yes, the monthly payment would be less but the rolled in cost of the loan would make the actual loan go up $14,000! Definitely not worth it and she was honest about it even though she lost a sale. I SO appreciated her honesty and will certainly make sure when/if I need to buy or refinance in the future, I will contact her!Read MoreRead Less
Michael Boylan
Michael Boylan
551
Gene was thorough and responsive! Helped make sure the entire process was clear and simple.
Brian Kolehma
Brian Kolehma
551
Diana was easy and great to work with. If I attempted to contact her she either answered the phone, or got right back to me either via phone, or text
Ricky Kumar
Ricky Kumar
551
Initially, I was skeptical of using Rocket Mortgage to refinance. I wasn't convinced that I would have had a streamlined refinancing experience. Tara quickly made me change my skepticism. She is knowledgable, friendly and responsive. Thank you, Tara for guiding us thru this process.
Rocket Mortgage is indeed "Engineered to Amaze" with their website user experience and people like Tara.
Kimberly Boyd
Kimberly Boyd
551
Everything was organized, timely, and easy to understand. He made the whole process relatively painless!
Ron Baker
Ron Baker
551
Good job AJ, I am pleased with the loan you are helping obtain. My banks best loan had me at 6% which caused me to seek a better percentage, you got me to half that percent and quickly. Again good job.
Amy Saunders
Amy Saunders
551
Fast easy refi saving $ every month..thank you
William Bethel
William Bethel
551
Nick has bee a pleasure to work with. He is honest, diligent and thorough. He shared multiple options and was always happy to answer any questions any time. Working with Nick has saved my family substantial money and enabled us to pay off our mortgage faster.
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