Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

James Caporrino
Maggie was great. Very responsive to all our questions and delivered timely updates during the process. The process was seamless. I recommend her and Rocket Mortgage for your mortgage needs.
Sean Moody
Matt was always accessible and very knowledgeable about the process and what we needed to do next. Very easy with high Confidence,
Jerry Barnes
Very satisfied with Chelsea’s help and understanding of Texas laws to help our refinance go quickly and very smoothly. The online process was breeze to work through. Her one on one phone calls showed that she really cared in getting us the best rate and term possible.
Bryan Carpenter
Our experience with Abe from start to finish was outstanding.
Lyndsay Gaffin
Always there when I had a question and very quick with response time. Also was able to explain the whole process to someone who knows nothing about mortgages &/or refinancing.
Diane Rodriguez
Sam is a an extraordinary loan specialist, who listens to your request, analyze the numbers and executes the plan to assist his clients. He is available via email and phone and will respond to your questions promptly. I am thankful for his professionalism .
Barbara Nelson
Friendly, professional and willing to explore options on the phone in real time. Felt I mattered as a customer - that he really wanted my business and treated me as a valued prospect even under some extreme financial scenarios. .
Tina James
We have dealt with Derek many times and he is very knowledgeable and guided us in the right direction. I can’t say enough positive things about Derek!
Kelly Gibbs-winiarz
Jacob was very professional and helpful and went above and beyond to make sure the refinance of my house went smoothly. He called me several times during the process to make sure there were no issues. He should be commended for his professionalism. Thank you.
David Yang
I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) ...I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) Tyler refused to give up and got us a great deal that took advantage of the market conditions. Rocket Mortgage/Rocket's online mortgage and closing process was excellent as usual and even with the COVID outbreak we just had a no-contact closing process that was as great virtually as in-person. All of our loans are now with Rocket Mortgage and Rocket.Read MoreRead Less