Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Madison Hamilton
If I could give Eric more than five stars, I would do it without hesitation — because five simply does not feel like enough for the level of care, dedication, and genuine heart he brought to our entire home-buying journey.
From the very beginning, Eric went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Eric went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares.
Eric's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Eric took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that.
But what made Eric truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family.
Because of Eric, we are now in the home of our dreams!! That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Eric is your person!Read MoreRead Less
From the very beginning, Eric went so far above and beyond that I am honestly still in awe. I will never forget that on Easter — a holiday — at 5 PM my time, Eric went into the office when he absolutely did not have to. And within just one hour, he had our pre-approval written up and ready to go. One hour. On Easter. That is not just good service — that is someone who truly, genuinely cares.
Eric's knowledge throughout this entire process was absolutely incredible. He worked tirelessly to find us the best interest rate possible and made sure we understood every single step along the way. Nothing was ever confusing or overwhelming because Eric took the time to walk us through everything — every document, every detail, every question we had, no matter how big or small. He had a gift for making something that can feel so stressful feel completely manageable, and we are so grateful for that.
But what made Eric truly one of a kind was not just his expertise — it was his heart. He was so warm, so genuinely sweet, and so excited for us every step of the way. You could feel how much he wanted this for us. When we got the news that we were getting our house, his enthusiasm matched ours, and that meant more than words can say. He was not just our banker — he felt like someone who was truly rooting for our family.
Because of Eric, we are now in the home of our dreams!! That is something we will carry with us forever, and his name will always be a part of that story. If you are looking for someone at Rocket Mortgage who will go to the ends of the earth for you, who will show up on holidays, who will fight for your best rate, hold your hand through every step, and do it all with the biggest, most genuine smile — Eric is your person!Read MoreRead Less
