Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Richard Weik
Redi was very helpful, spoke clearly, asked relevant questions and was very easy to work with. I would recommend to anyone who is working with Rocket. Customer service at its best.
Terri Hiott
Eddy is THE MORTGAGE MAN!!! He waived his magic wand and made my loan happen. Kudos to Eddy! Keep him...
Selahattin
Lynae is truly exceptional — intelligent, confident, and knows exactly what she’s talking about. She’s always helpful and responsive; if she’s not in the office, she still answers calls or promptly calls you back. Her professionalism and dedication make every step of the process smooth and reassuring. She’s a diamond for this company.

Thank you, Lynae.
MrTiger454
Thank You Mike .
Mike was phenomenal from start to finish. Communication was clear,He took the time to make sure we knew exactly what we needed to do to get the best out of the equity of our home. zero stress. Highly recommend!
Clayton Bulice
Scott was professional and kept us informed of the process every step of the way. He was available to answer questions. He is an excellent representative of Rocket Mortgage.
Marcia Schaefer
Jaimee was great! She always responded quickly and helped us with every step of the way.
Jason Planteny
Amazing experience professional and always responded and answered our questions!
James Flynn
Dina was very helpful and worked on my behalf right from the beginning.
Ronda Bell
Jasmine was nice and friendly, she was hard to reach, and when I reached out to her several times the last time was 8/23/26 before my closing date 8/25/26. I did not hear from her. That's my concern she does not return calls or texts.
Jasmine Montgomery
Reply from Jasmine Montgomery:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Vebi Sopi
Lorans made the process seamless and was very easy to work with. Highly recommended.