Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sabrina Solem
Did a great job! Knew what he was doing. Was very prompt and helpful!
Safian Mokel
Super shady. Unwilling to provide breakdown of the cost. Requested multiple times. Unprofessional and kept hiding the fact that she was points to bring the rate down.
Lynae DeMonte
Reply from Lynae DeMonte:

Hi Safian,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away without the clarity and help you were looking for. Our Client Relations confirmed that they were able to speak with you to ensure we help you ...Hi Safian,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away without the clarity and help you were looking for. Our Client Relations confirmed that they were able to speak with you to ensure we help you further. However, I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please know I am here for you in the future.Read MoreRead Less

A.Ozcan Aslanturk
Douglas is very professional and make the process very easy unlike other mortgage lenders that I did not have great experince. Strongly recomend everyone!
Bill Norland
I fully endorse and highly recommend working with Austin Cassidy, who kindly has the breadth of knowledge, patience, and calm ability to educate and help greatly through the lending process.
Natalie Webb
As a second time user of Rocket Mortgage Refinance offer I will say this process was just as painless as the first re-fi. Rocket Mortgage has been in touch with us several times since closing our first re-fi with opportunities to save money and/or time off our loan. This time was a no brainer! Tony was super easy to work with. He answered all of our questions and had us at closing in less than...As a second time user of Rocket Mortgage Refinance offer I will say this process was just as painless as the first re-fi. Rocket Mortgage has been in touch with us several times since closing our first re-fi with opportunities to save money and/or time off our loan. This time was a no brainer! Tony was super easy to work with. He answered all of our questions and had us at closing in less than two weeks! Rocket Mortgage/Rocket Mortgage gets a two thumbs up from me.Read MoreRead Less
Armando Jalou
Walked in first day and immediately got a great first impression of a very educated and knowledgeable instructor. Any question i ever had was answered and given on explanation on how and why for everything. Hassan in every way accomedated to my specific learning method.
Omar Said
Very knowledgeable instructor really knows the Safe material. Great first leader at Rocket Mortgage and really shows the company in a great light. Makes sure everyone is on track and answers all questions amazing no one left behind mentality. Warren and Schaefer would be proud.
Dwayne Wegner
Gabe was a true professional, both in his customer-service attitude and in the very proficient manner that he took care of my mortgage. He was the ideal representative of his organization, at all times!
Sandy Chapman
Charlene was excellent! This was my first time to refinance my home and make some changes for myself financially. Charlene guided me through, both on the phone and through emails. She answered all my questions and reassured me when questions or doubts arose, both of which I think I had plenty of! Charlene was thoughtful and encouraging. I feel fortunate to have had her through the process, ...Charlene was excellent! This was my first time to refinance my home and make some changes for myself financially. Charlene guided me through, both on the phone and through emails. She answered all my questions and reassured me when questions or doubts arose, both of which I think I had plenty of! Charlene was thoughtful and encouraging. I feel fortunate to have had her through the process, and I appreciate the tips she shared with me about things that i could do to raise my credit score and get into a better place financially.Read MoreRead Less
Gale Klockner
Made everything flow quickly and smoothly