Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mindette Gallagher
Willie really was amazing I would not have this mortgage if he had not connected with me online. Per online app I was denied. He called me and walked me through everything and saved my life and house! He is amazing! Easy to talknto and great personality! Thank you Willie!! You have no clue how much you helped myself and my family after a hard year!
Timothy Coulson
What a great experience it was working with Graham. From the initial phone call and each call after we realized how lucky we were to have Graham as our Mortgage Loan expert. He was extremely personable, helpful every step of the way, quick to respond to any questions and followed up as our loan moved through the process. For any future loan needs we would only want to work with Graham and ...What a great experience it was working with Graham. From the initial phone call and each call after we realized how lucky we were to have Graham as our Mortgage Loan expert. He was extremely personable, helpful every step of the way, quick to respond to any questions and followed up as our loan moved through the process. For any future loan needs we would only want to work with Graham and Rocket Mortgage. It truly was a stress free, quick moving process and we would highly recommend Graham for any loan needs someone might have.Read MoreRead Less
MMonton
Personal, responsive, always available for questions and does a fantastic job of walking through the process and ensuring that everything is in the best interest of all parties. Could not be happier with our service.
jessica Kennedy
Cannot say enough amazing things about Myles! Extremely knowledgeable and helpful throughout the entire process, very easy to get ahold of, and also such a genuine person. Myles helped with the hard decisions by being very clear and laying out all of our options, and was extremely patient. Wonderful to work with, thank you Myles for helping my family with our move!!
Jason Looney
I have worked with James on three different mortgage loans and frankly, wouldn’t go anywhere else. His 30+ years of experience shows in navigating the process from start to finish. A consummate professional, James’ customer-first attitude is refreshing. Thanks again, James, for the outstanding service.
Steve Kuchenreuther
I’ve worked with Michael Beagan for over five years, and this recent refinance marks the second loan he’s helped me with. He is, without question, the most professional loan originator I’ve ever worked with.

Michael is consistently calm, patient, and incredibly knowledgeable. He takes the time to explain options clearly, offers thoughtful guidance instead of pressure, and makes what can be a ...I’ve worked with Michael Beagan for over five years, and this recent refinance marks the second loan he’s helped me with. He is, without question, the most professional loan originator I’ve ever worked with.

Michael is consistently calm, patient, and incredibly knowledgeable. He takes the time to explain options clearly, offers thoughtful guidance instead of pressure, and makes what can be a stressful process feel straightforward and manageable. His advisory approach builds real trust—you always feel like he’s acting in your best interest.

I wouldn’t hesitate to recommend Michael to anyone looking for a smooth, well-managed mortgage or refinance experience. He sets the bar very high.Read MoreRead Less
Martha Robinson
He was very patient,Professional and very clear and helpful.
Kyle Ratliff
Ethan was extremely helpful and knowledgeable when addressing my concerns. If I could give a 10 star score I would. 10 out of 10 would recommend.
Barbara King
Friendly and attentive at first. Did not follow up when numbers for refinance significantly changed. I’ve bought and sold 5 houses. I’ve had much better service with other loan officers, both in person and remote.
Michael Paolercio
Reply from Michael Paolercio:

Dear Barbara,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...Dear Barbara,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Carie Ward
Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would ...Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would absolutely look forward to working with him again in the future if needed.Read MoreRead Less