Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Donald McGowan
Consummate professional. Each time I have had the pleasure of working with Chris I have found him personable, professional and completely knowledgeable regarding the refinance process. He makes the proper recommendations, follows up and kept me informed the entire way. I have recommended Chris to my friends because I trust him. I have worked with professional people throughout my 30 year military ...Consummate professional. Each time I have had the pleasure of working with Chris I have found him personable, professional and completely knowledgeable regarding the refinance process. He makes the proper recommendations, follows up and kept me informed the entire way. I have recommended Chris to my friends because I trust him. I have worked with professional people throughout my 30 year military career and subsequent 14 years service as a deputy sheriff. Chris is at the top of my list of people I choose to work with. He represents the Rocket Mortgage family well. Promote and retain him. He is an invaluable asset in my opinion.Read MoreRead Less
Nancy Ward
She did a great job understanding my needs and getting back to
Me right away when I would leave a message. Very helpful.
Steve Mcleod
Mostly like everyone else, this was a re-fi for me and my wife. We were nervous and had alot of questions. I gotta tell ya, James is the man! He is professional, courteous, attentive to your needs and is available almost 24/7 if you have any questions or concerns. All in all this process went as smooth as you would hope it would. James locked us in an excellent rate and continued to follow up with...Mostly like everyone else, this was a re-fi for me and my wife. We were nervous and had alot of questions. I gotta tell ya, James is the man! He is professional, courteous, attentive to your needs and is available almost 24/7 if you have any questions or concerns. All in all this process went as smooth as you would hope it would. James locked us in an excellent rate and continued to follow up with us until the end. I really cannot say enough positive stuff about the entire process but it all started with this guy. Awesome job James, many thanks...Steve & NancyRead MoreRead Less
Stu Lada
Very helpful and friendly. He lowered our interest rate and our house payment. He was also able to eliminate our PMI!!
Paul Mayer
From start to finish I felt Sam had everything under control. He made the process painlessley and tried to get the best result for my type of loan. Appreciate working with me and will 100% use them in the future! Thanks Sam for all the help!
Monique Lomax
always ready to help, very professional and knowledgeable. great customer service!
Janice Morris-Pieper
I most definitely would use Tyler again if the need arose. He and the team were always professional and kept me informed of the progress.
Joe Hatfield
Mostly good experience. Only issue was failing to tell me to stop the auto draft on the loan that was being paid off. Since Rocket Mortgage was paying off Rocket Mortgage I did not know that this needed to be done. Now I am waiting for a refund. Other than this oversight Michael did very well.
Frances Barletti
EXCELLENT SERVICE,KNOWLEDGEABLE AND ALWAYS THERE TO ANSWER ANY QUESTIONS IN A VERY TIMELY MANNER,I WAS SO PLEASED WITH MONA.
Chelsea Ann
Alyssa was great to work with and made the entire process so easy and convenient for us.