Dan went above and beyond!! He was very helpful, informative, and professional . He made sure everything was flowing smoothly, and made contact with us at times to check if we had questions or anything. Greatly appreciate all his help and speedy assistance in finalizing everything!!
Binita Donohue
Binita Donohue
551
With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement ...With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement I was about to make. He also helped me understand some of the shadier lending practices that are out there. I also could tell that he would commit to doing what it takes to keep us as a client. In the whirlwind that followed I was so glad that I had someone who patiently explained what everything meant, responded to my calls/texts within minutes and made this process super smooth. He was aggressive when he needed to be and patient when he needed to be. All of the people I worked with during my refi were excellent - knowledgeable and responsive. I could not have asked for me. Honestly, I felt like he was taking care of family. Thank you so much!Read MoreRead Less
Michael Citrolo
Michael Citrolo
551
Tony was knowledgeable, friendly and easy to work with. He always answered when I called with questions and made this process super easy. He made sure any issues were resolved quickly and put me at ease. He is a great example of wonderful customer service.
Ryan Collins
Ryan Collins
551
Lisa's commitment to her clients is top notch. She will respond promptly, no matter the time of day and always brought a positive attitude. Our loan was delayed due to buyer repairs and she stayed patient with us throughout the process. I would recommend working with Lisa.
Jennifer Sweigart
Jennifer Sweigart
551
Steve really cares! I needed my loan to close QUICKLY and I bugged him everyday but he never got annoyed with me - lol! He did everything in his power to help me out and we got everything closed ahead of schedule. I would not hesitate to use Steve again and I highly recommend him!
Adam Julien
Adam Julien
551
Tom is the best! Very knowledgeable and is very transparent with his communication. Will work with Tom again no doubt! Thank you man!!
Trudy Jones
Trudy Jones
551
My experience with Mr. Aleo at Rocket Mortgage was professional and stress free. His knowledge and patience with all of my concerns put me at ease. I highly recommend Mr. Aleo for your mortgage needs.
David Yanira Ramos
David Yanira Ramos
551
Thanks for your help, An excellent work group! Gracias por su ayuda, Un excelente grupo de trabajo!
Kevin Johnson
Kevin Johnson
551
Thomas is clear with what is being offered and direct with what can be done with financing. Making the choice simple and he is great to work with. Thomas always returns calls or any communication promptly. You'll feel comfortable having made the right choice in working with Thomas.
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