Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeremiah Reynolds
Zach was a Great Help through the entire process. If it wasn't for him we definitely would have gone another route with another company. I was fed up with Rocket Mortgage lack of response and inniative.....then came Zach!! Not only was he available for any questions or concerns, whenever he knew he wouldn't be he had his team in place ready for us. Thanks Zach
william SEIDE
From the start to the end he just did a great job pure professional
He answered all my questions and help me close early close early during the holiday season
Nevin Hill
As a broker who has worked with MANY loan officers over the past decade, I can say with confidence that Jayla is among the top 1% in her communication and effort to ensure the client is setup for success from the start. Highly recommend.
Wilson Johnson
Kelsey was very timely to my requests and gave me all the options that was available and made me save a lot of money.
Darrin Gilhaus
Phillip provided an outstanding refinance experience from start to finish. We were returning clients, and from our first conversation he was professional, responsive, and extremely knowledgeable, making the entire process feel clear and easy.

He took the time to understand our situation, explained our options, and helped us move quickly toward a great outcome. What stood out most was how efficient ...Phillip provided an outstanding refinance experience from start to finish. We were returning clients, and from our first conversation he was professional, responsive, and extremely knowledgeable, making the entire process feel clear and easy.

He took the time to understand our situation, explained our options, and helped us move quickly toward a great outcome. What stood out most was how efficient and smooth everything was — from locking the rate to getting us to a scheduled closing in just a few days.

It was a pleasure working with Phillip again, and I would highly recommend him to anyone looking for a mortgage professional who combines expertise with excellent service.

— Darrin GilhausRead MoreRead Less
Chrissy Ivers
Very impressed! Justin was knowledgeable, efficient, and very service oriented. Quick responses to inquiries.
Cheryl Gee
I enjoyed working with Sandra. She was thorough asking and answering questions to understand what my situation was and giving me the information I needed to know to continue forward. She was so patient with me. Very kind and yet very professional. I would definitely recommend her to anyone looking for a loan. And even though the loan process was done over the phone and computer, Sandra took great ...I enjoyed working with Sandra. She was thorough asking and answering questions to understand what my situation was and giving me the information I needed to know to continue forward. She was so patient with me. Very kind and yet very professional. I would definitely recommend her to anyone looking for a loan. And even though the loan process was done over the phone and computer, Sandra took great care in working with me to understand the whole process. Thank you Sandra. Thank you Rocket Mortgage.Read MoreRead Less
NPC
I had an excellent experience working with Brad. He was extremely professional and took the time to explain every detail about the loan process, ensuring I fully understood what I was signing up for. Brad was always available whenever I needed clarifications and went above and beyond to help me get the best possible package.
He explored multiple options without ever pushing me toward something I ...I had an excellent experience working with Brad. He was extremely professional and took the time to explain every detail about the loan process, ensuring I fully understood what I was signing up for. Brad was always available whenever I needed clarifications and went above and beyond to help me get the best possible package.
He explored multiple options without ever pushing me toward something I didn’t want or understand. His diligence in monitoring rate changes and advising me on the right time to lock in the rate was invaluable. When an unexpected last-minute hiccup occurred, Brad jumped in immediately to resolve it.
His expertise and commitment made the entire process smooth and stress-free. I highly recommend Brad’s services—his experience in the field truly shows.Read MoreRead Less
Eros Filippi
Dean was very helpful and his communication and turn around time was very quick. Couldn't be happier with his service.
Michael Prazich
What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ago and Rocket's underwriters picked up on the fact there were no words in the Solar Agreement lease addressing the possible event of my default of the lease. Subsequent to my system being installed, ...What can I say that hasnt already been said? Sundos was a Godsend when it came to my refinance; there was a hang up on the documents needed because I had a solar system installed/leased about 8 years ago and Rocket's underwriters picked up on the fact there were no words in the Solar Agreement lease addressing the possible event of my default of the lease. Subsequent to my system being installed, Fannie Mae and Freddi Mac made all lease agreements adddress this scenario and that's where the fun began. Sundos's patience and the many calming "I've got this, don't worry" was welcomed. If I was an employer needing to a right hand person who would be involved directly with my clients, I would want Sundos to be that person. Many thanks to her.Read MoreRead Less