Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Jennifer Banks
Working with Rachel was extremely efficient, I highly recommend working with her!
Rocket Mortgage Sales' Reviews
Ryan Smith
Travis was fantastic through the entire mortgage process! He was always in communication and we were extremely satisfied with his knowledge and help! Thanks Trav
Jeninne Mccann
Sami was very helpful and always got back to me with any needed updates. She was very knowledgeable. Sami was also personable and kind and understood the stress involved in a refi. Thank you, Sami! I will be recommending you and your company to my friends and family.
Andy Sherrer
Pat is wonderful to work with and we appreciate it.
William Maynor
I discovered Mike on the internet, early in 2019. I was interested in refinancing my home after my divorce.
Mike was very professional and helpful, in filling out my application. Finding out quickly that I was approved for a home loan from his company. Rocket Mortgage.
The rate of the mortgage was 2.0 percentage points below my current mortgage. Which was at 6.5 percent. That would mean a lower mortgage payment for me, more money in my pocket per month.
Unfortunately, his company found out that my name was on another property that had a payment that had exceeded 30 days at one time. But it had been paid off after the deliquent payment. So I was penalized for one year.
Mike said that once my penalty was expired I could resume my application with him. He advised me to keep making my payment's on time. I did that!
I called Mike First week of October, 2019. He started the wheel turning again for me, all electronically. Signature and all. Application was approved, I went with a VA loan as I'm retired military. It was a little more work on my part, going with a VA loan.
Mike informed me that the rates were lower now. He locked me in a 30 year fixed mortgage at 3.25 Percent. Half of my current rate of 6.5 percent.
With coaching from Mike and patience from myself. It took a little time to complete the process. All the the paper was meticulous and reviewed for perfection by his team from Rocket Mortgage.
Mike was always helpful and positive on every question or issue that I had for him. He was always friendly and respectful to me, on every question or issue I presented to him.
He had a positive attitude and always answered my questions, in a quick and timely manner. With answers!
I started the Loan application October 08th, 2019. Closed on the Mortgage December 20th 2019. I'm very pleased.
One thing I recommend, is to check your Rocket Mortgage page once a day. When you have a task, complete it as quickly as possible. Read it over and over. Become aware of the whole package. There's alot going on and to learn. It really helped me.
Thank you to Mike and all at Rocket Mortgage. I'll use you again on my next home purchase.
Sincerely, William Maynor. Happy Customer.Read MoreRead Less
Mike was very professional and helpful, in filling out my application. Finding out quickly that I was approved for a home loan from his company. Rocket Mortgage.
The rate of the mortgage was 2.0 percentage points below my current mortgage. Which was at 6.5 percent. That would mean a lower mortgage payment for me, more money in my pocket per month.
Unfortunately, his company found out that my name was on another property that had a payment that had exceeded 30 days at one time. But it had been paid off after the deliquent payment. So I was penalized for one year.
Mike said that once my penalty was expired I could resume my application with him. He advised me to keep making my payment's on time. I did that!
I called Mike First week of October, 2019. He started the wheel turning again for me, all electronically. Signature and all. Application was approved, I went with a VA loan as I'm retired military. It was a little more work on my part, going with a VA loan.
Mike informed me that the rates were lower now. He locked me in a 30 year fixed mortgage at 3.25 Percent. Half of my current rate of 6.5 percent.
With coaching from Mike and patience from myself. It took a little time to complete the process. All the the paper was meticulous and reviewed for perfection by his team from Rocket Mortgage.
Mike was always helpful and positive on every question or issue that I had for him. He was always friendly and respectful to me, on every question or issue I presented to him.
He had a positive attitude and always answered my questions, in a quick and timely manner. With answers!
I started the Loan application October 08th, 2019. Closed on the Mortgage December 20th 2019. I'm very pleased.
One thing I recommend, is to check your Rocket Mortgage page once a day. When you have a task, complete it as quickly as possible. Read it over and over. Become aware of the whole package. There's alot going on and to learn. It really helped me.
Thank you to Mike and all at Rocket Mortgage. I'll use you again on my next home purchase.
Sincerely, William Maynor. Happy Customer.Read MoreRead Less
Tony Williams
very fast, friendly and efficient.
Tammy Tyson-Johnson
Kyle is always on top of current rates. He was able to reach out to us with a lower payment on top of cash out for those necessities we were stressing over. Kyle took a personal touch to our mortgage and was able to make it easier, less stressful, by handling all the "fine print" on our behalf. He's down to earth and explains every detail for our own understanding of the process. Thank you Kyle!
Judith D'Ambrosia
Always has checked on items for me and gotten back to me pronto! Super job!
James Davis
Kelly was very helpful and informative about everything we did with my refinance she made it so quick and easy it just blew me away thank you so much for everything
Paula Miller
John is personable and well-spoken. He helped me through this overwhelming process and did not talk over my head and made sure I was not left behind in understanding. I am highly satisfied with his help.