Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carl Robinson
Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a loan officer or the like whom I would consider as fully competent, thorough, and organized as they should be..... that is until working with Peter. Everything he did was efficient, thorough, and in the ...Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a loan officer or the like whom I would consider as fully competent, thorough, and organized as they should be..... that is until working with Peter. Everything he did was efficient, thorough, and in the proper order. For instance, he (and Rocket) made sure the appraisal was done to justify the loan from that end before a hard credit check pull was done. In the past it's always been the opposite, often with my credit score getting dinged but an appraisal coming in different that anticipated, and having to redo the loan applications or dropping them and moving on to another more competent lender. Peter is the epitome of what a loan processor/officer should be. I consider a loan officer to be more important than the underwriter, because the underwriter makes their decision based on what a loan officer presents to them. Peter not only know what he's doing, including the ins and the outs, but he intimately understands what he's doing, and it reflects in the outcomes of the underwriters final decisions to approve a mortgage. Thank you so much, Peter, for a job well done. Oh, so I don't forget, Wendy, the mobile Notary who handled the closing signings for us out where we live, was a huge help, and was thorough in her handling of the documents.Read MoreRead Less
Jhoane Robinson
Peter, his team, and Rocket Mortgage have been exceptional! Never have we had such an attentive loan officer, or such a clear, concise, and easy-to-work-through mortgage lending experience. I highly recommend Peter and Rocket Mortgage!
Cindy N Ruben Martinez
Cass was awesome to work with! He's super knowledgeable and found the best refinance option for me! He's really professional, always answered my questions, and made the whole process easy and stress-free! He'll be my go-to guy for all my future mortgage needs! Great experience!
Robin
Jammarl was very helpful kept me in the loop and was professional, helped me with my goals, he deserves a raise thank you for being Awesome!
edwin mejia
Raul truly goes above and beyond. He is always available and consistently helps to the best of his ability. His straightforward approach is refreshing and hard to find these days. It has been a pleasure working with him, and I look forward to continuing our collaboration in the future. Thank you, Raul, for everything!
David B
Xavier represents Rocket Mortgage very well. He is pleasant, knowledgeable and professional. He will answered all questions and will contact you to kept you to date. We would recommend he and Rocket Mortgage to others.
Kateri Christian
Blake was an outstanding mortgage banker who made the entire process smooth, clear, and stress-free from start to finish. He explained each step in a way that was easy to understand, always keeping us informed and confident in our decisions. What truly set Blake apart was how personable and approachable he was—he made us feel comfortable asking questions—while still maintaining a high level of ...Blake was an outstanding mortgage banker who made the entire process smooth, clear, and stress-free from start to finish. He explained each step in a way that was easy to understand, always keeping us informed and confident in our decisions. What truly set Blake apart was how personable and approachable he was—he made us feel comfortable asking questions—while still maintaining a high level of professionalism. His responsiveness, attention to detail, and genuine care turned what could have been an overwhelming experience into a positive and efficient one. We highly recommend Blake to anyone looking for a knowledgeable and trustworthy mortgage banker.Read MoreRead Less
Felix Lopez
Stephen was a pleasure to work with. As I was the buyer's agent on the deal, Stephen was able to hit a 21 day close and kept the financing on pace to hit our goal! It was a great experience rooted in an abundance of communication that made the experience really great! Looking forward to hopefully working with him again in the future!
Max Misner
We are very thankful that we had Justin helping us with our 2nd mortgage. Justin is very knowledgeable, friendly, and professional. he is definitely an asset for Rocket mortgage.
Gloria Mills
Raul was amazing to work with! He had great communication, was always transparent, and was extremely helpful throughout our entire real estate transaction. He made us feel comfortable and confident every step of the way and was always available when we had questions. We are so grateful for his support and highly recommend him.