Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tyler Kay
Was great working with Nick. Thanks for everything!
Kathie Maida-Kohler
She was very profressional and yet friendly at the same time
Kasey Canlas
Mitch was a wonderful person to work with. He always made sure to respond quickly to any questions I may have had and worked hard so that everything was completed on time for our house closing. Not only is he efficient, but an extremely nice guy as well. You can consider yourself lucky if you work with Mitchel your mortgage.
Steve Carlson
Marc did a great job through through the process.
Marcy Adams
Danielle is one of the most professional and knowledgeable in refinancing over the phone. Super friendly and personable, also answering all questions quickly.
Inthracis Demogorgon
Always ready to help and get you on a track to your goals.
Vicki Barr
In the end Jenny completed our loan as we asked and that is awesome. The process however felt as though we did not have a lot of communication from her over the entire process.
Jenny Schuiteboer
Reply from Jenny Schuiteboer:

Hi Vicki,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the ...Hi Vicki,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Dale May
Andrew was very knowledgeable , quick to response and just a pleasure to work with.
Lisa Frohlich Atkinson
I have worked with several agents from Rocket Mortgage and Alyssa was best. She was patient and understanding of our situation and not pushy. Alyssa was a pleasure to work with and I would highly recommend her.
Francis Thompson
Cass cared about the refinance work he was doing for us. He went out of his way to ensure we had confidence that he was working for us rather than just a job. he gave us his personal home number, how to get closing faster than the standard rules, how to ensure we had less money at closing without increasing our loan. He did little things such as call us when it was unexpected to ensure we were ...Cass cared about the refinance work he was doing for us. He went out of his way to ensure we had confidence that he was working for us rather than just a job. he gave us his personal home number, how to get closing faster than the standard rules, how to ensure we had less money at closing without increasing our loan. He did little things such as call us when it was unexpected to ensure we were happy with the way the process was going.Read MoreRead Less